locked out of password keeper on a curve
Results 1 to 10 of 10

Thread: locked out of password keeper on a curve

  1. #1
    firemare is offline BlackBerryOS Enthusiast
    Join Date
    Jun 2009
    PIN
    311D5778
    Device
    storm 9530
    OS
    5.0.0.328
    Posts
    61
    Liked
    0 times

    locked out of password keeper on a curve

    This is actually for my husband. He has a Curve and he would like to use PW Keeper. When he tries to open it, it asks for a password. He says he has never set one up. Any ideas?




  2. #2
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    Is that device on a BES plan such as a company's business policy?

  3. #3
    firemare is offline BlackBerryOS Enthusiast
    Join Date
    Jun 2009
    PIN
    311D5778
    Device
    storm 9530
    OS
    5.0.0.328
    Posts
    61
    Liked
    0 times
    nope

  4. #4
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    Somewhere in the history of this device it has inadvertantly had a password associated with that application.

    Just my thoughts.
    You could try to do a security wipe on the device but you will need to have a backup of everything that is on the device before you wipe it.

  5. #5
    firemare is offline BlackBerryOS Enthusiast
    Join Date
    Jun 2009
    PIN
    311D5778
    Device
    storm 9530
    OS
    5.0.0.328
    Posts
    61
    Liked
    0 times
    It's strange as I seem to remember having the same problem with my Storm when I got it, but can't, for the life of me, remember what I was told to do to solve it. I don't think I wiped it (didn't learn how to do that for quite some time).

    I have been telling him to back it up on his computer, but he always has some excuse why he hasn't. Can I back it up on my DM even though my Storm is on there?

  6. #6
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    Yes you can make the backup. just create a separate folder and name it xxxxxx Blackberry Backup.

    Then when you select to backup that Blackberry device, navigate back to that folder you created when DM asks you where to save the backup.

  7. #7
    firemare is offline BlackBerryOS Enthusiast
    Join Date
    Jun 2009
    PIN
    311D5778
    Device
    storm 9530
    OS
    5.0.0.328
    Posts
    61
    Liked
    0 times
    OK. That will be a task for tomorrow as he is leaving for work and cannot.possibly.do.without.phone... LOL I nuked mine last night and survived almost 24 hours...

  8. #8
    firemare is offline BlackBerryOS Enthusiast
    Join Date
    Jun 2009
    PIN
    311D5778
    Device
    storm 9530
    OS
    5.0.0.328
    Posts
    61
    Liked
    0 times
    Thanks for the help!

  9. #9
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    Not a problem...Thanks for posting :fing02:

  10. #10
    ealvnv's Avatar
    ealvnv is offline BlackBerryOS Master Follow ealvnv On Twitter
    Join Date
    Mar 2009
    Location
    Saturn
    PIN
    which one?
    Device
    9900/PlayBook
    OS
    good question
    Carrier
    All of them
    Posts
    2,405
    Liked
    8 times
    In fact what is telling you is to create a password, that will be the password you'll have to use after u set it....

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •