Office 2007 doc attachments in General BlackBerry Issues located under BlackBerryOS Help Center;
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Office 2007 doc attachments |
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07-09-2009, 12:41 PM
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BlackberryOS Friend
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Join Date: Jul 2009
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Office 2007 doc attachments
I have the most recent version of docs to go. The program will open Office 2007 docs (.docx, .xlsx) files saved to my device. I can open .doc and .xls e-mail attachments fine. It will not open .docx and .xlsx e-mail attachments though. Is there a solution?
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07-09-2009, 12:50 PM
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BlackberryOS Einstein
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Join Date: Mar 2009
Location: Boise
Posts: 8,663
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Quote:
Originally Posted by ryano2121
I have the most recent version of docs to go. The program will open Office 2007 docs (.docx, .xlsx) files saved to my device. I can open .doc and .xls e-mail attachments fine. It will not open .docx and .xlsx e-mail attachments though. Is there a solution?
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Try this Ryano- on your phone
options>advanced options>applications> highlight blackberry attachment service>click bb key>edit default permissions and change everything to allow
And let us know how that works
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07-09-2009, 02:06 PM
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BlackberryOS Friend
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I set the default permissions to allow and did a battery pull.
Using BB File Scout or browsing from DocsToGo directly, the icon to the left of the doc shows up as a recognized file type.
When I go through the attache file process and browse to the same file, the icon to the left of the same doc shows an unrecognized file type.
If I e-mail it to myself, it shows as an unrecognized file type and cannot open the file.
When I e-mail the earlier Office docs (.doc and .xls) they open fine.
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07-09-2009, 02:10 PM
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The One and Only Me :)
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Join Date: May 2009
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hmm, i just sent myself a xlsx file and it opened just fine... i know you said you are on the most recent version of DocsToGo but do you mind checking the version for us?
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07-09-2009, 02:24 PM
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BlackberryOS Champion
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Join Date: Mar 2009
Device: iPhone
OS: 4.0.1
Location: California
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I was having this problem not that long ago and i just reinstalled Docs to go and after that it would open them :-)
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Sincerely, Kristopher
AT&T Customer Service Rep
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07-09-2009, 02:34 PM
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BlackberryOS Friend
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Version number is 1.007 (042)
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07-09-2009, 02:36 PM
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BlackberryOS Champion
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Quote:
Originally Posted by ryano2121
Version number is 1.007 (042)
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Hmmm looks like my Docs to go is out of date haha
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Sincerely, Kristopher
AT&T Customer Service Rep
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07-09-2009, 02:44 PM
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The One and Only Me :)
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i was still on 1.006, upgrading now and will test 
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07-09-2009, 03:00 PM
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The One and Only Me :)
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ok, i am on the same version now and can still open the files. have you tried uninstalling DocsToGo and reinstalling?
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07-09-2009, 03:27 PM
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BlackberryOS Aficionado
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Join Date: Apr 2009
Device: Storm 9530
OS: Lyricidal Hybrid .705 v2 (.591-based)
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I have a Storm 9530 that came w/Docs-to-Go v1.006.052. Since I did not purchase it as a stand-alone product am I entitled to an upgrade and if so, where do I get it?
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07-09-2009, 03:30 PM
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The One and Only Me :)
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Quote:
Originally Posted by ktklein
I have a Storm 9530 that came w/Docs-to-Go v1.006.052. Since I did not purchase it as a stand-alone product am I entitled to an upgrade and if so, where do I get it?
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if you click on one of the icons (wordtogo or sheettogo, etc) and agree to the terms and conditions then hit bb button there is "check for upgrades" option. it will then ask you to register, you just have to put in your name, address and all that good stuff and then you upgrade 
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07-09-2009, 03:35 PM
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BlackberryOS Aficionado
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Join Date: Apr 2009
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Now that was just too easy. Thanks for the help; can't believe I couldn't figure that one out.
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07-09-2009, 03:37 PM
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The One and Only Me :)
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Join Date: May 2009
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Quote:
Originally Posted by ktklein
Now that was just too easy. Thanks for the help; can't believe I couldn't figure that one out.
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your welcome, its the simple things that always get me too 
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07-09-2009, 05:14 PM
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BlackberryOS Friend
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I deleted and reinstalled DocsToGo. Now it is even worse! It still won't open 2007 attachments. But now when I open any of the 3 DocsToGo programs, the screen will not change to landscape and the keyboard will not disappear. Even when I open a doc the screen is stuck in portrait and the keyboard stays on.
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07-09-2009, 05:19 PM
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BlackberryOS Einstein
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Join Date: Mar 2009
Location: Boise
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Quote:
Originally Posted by ryano2121
I deleted and reinstalled DocsToGo. Now it is even worse! It still won't open 2007 attachments. But now when I open any of the 3 DocsToGo programs, the screen will not change to landscape and the keyboard will not disappear. Even when I open a doc the screen is stuck in portrait and the keyboard stays on.
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Go to options>advanced>applications>highlight docs to go>hit bb key and enable or disable compatibility mode
See if that works
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07-09-2009, 05:30 PM
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BlackberryOS Friend
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Maybe this is part of my problem. After loading a hybrid, can I still connect to Desktop Manager? If so, can I use the application service in Desktop Manager?
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07-10-2009, 02:43 PM
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BlackberryOS Inspired
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Join Date: Apr 2009
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Wirelessly posted
Quick question...where can I download docs to go? I loaded the .151 leak and forgot to install docs to go and right now I'm away from my computer. Is there an OTA? Thanks.
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07-11-2009, 03:20 AM
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V.I.P Member
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Quote:
Originally Posted by thetruth
Wirelessly posted
Quick question...where can I download docs to go? I loaded the .151 leak and forgot to install docs to go and right now I'm away from my computer. Is there an OTA? Thanks.
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Here is the link:
Docs To Go OTA
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07-11-2009, 03:56 AM
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V.I.P Member
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Quote:
Originally Posted by olta777
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Thanks olta777....I needed this one!
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Driphter.com Co-Owner
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07-11-2009, 03:57 AM
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V.I.P Member
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Quote:
Originally Posted by olta777
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Nice Olta could never find an OTA for this. Thanks.
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"...keeping in mind the very nature of the Storm, the only consistent feature of the device, is that the power dies when you remove the battery."
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