locked out of password keeper on a curve in General BlackBerry Issues located under BlackBerryOS Help Center;
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locked out of password keeper on a curve |
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01-09-2010, 08:20 PM
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BlackberryOS Enthusiast
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Join Date: Jun 2009
Device: storm 9530
OS: 5.0.0.328
PIN: 311D5778
Posts: 61
Rep Power: 2
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locked out of password keeper on a curve
This is actually for my husband. He has a Curve and he would like to use PW Keeper. When he tries to open it, it asks for a password. He says he has never set one up. Any ideas?
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01-09-2010, 08:26 PM
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No Complicated Meaning!
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Join Date: May 2009
Device: 9550/9630 Tour
OS: v5.0.0.xxx/v5.0.0.484
Location: Volunteer State
Posts: 2,366
Rep Power: 44
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Is that device on a BES plan such as a company's business policy?
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01-09-2010, 08:36 PM
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BlackberryOS Enthusiast
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Join Date: Jun 2009
Device: storm 9530
OS: 5.0.0.328
PIN: 311D5778
Posts: 61
Rep Power: 2
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nope
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01-09-2010, 08:39 PM
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No Complicated Meaning!
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Join Date: May 2009
Device: 9550/9630 Tour
OS: v5.0.0.xxx/v5.0.0.484
Location: Volunteer State
Posts: 2,366
Rep Power: 44
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Somewhere in the history of this device it has inadvertantly had a password associated with that application.
Just my thoughts.
You could try to do a security wipe on the device but you will need to have a backup of everything that is on the device before you wipe it.
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01-09-2010, 08:45 PM
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BlackberryOS Enthusiast
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Join Date: Jun 2009
Device: storm 9530
OS: 5.0.0.328
PIN: 311D5778
Posts: 61
Rep Power: 2
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It's strange as I seem to remember having the same problem with my Storm when I got it, but can't, for the life of me, remember what I was told to do to solve it. I don't think I wiped it (didn't learn how to do that for quite some time).
I have been telling him to back it up on his computer, but he always has some excuse why he hasn't. Can I back it up on my DM even though my Storm is on there?
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01-09-2010, 08:55 PM
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No Complicated Meaning!
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Join Date: May 2009
Device: 9550/9630 Tour
OS: v5.0.0.xxx/v5.0.0.484
Location: Volunteer State
Posts: 2,366
Rep Power: 44
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Yes you can make the backup. just create a separate folder and name it xxxxxx Blackberry Backup.
Then when you select to backup that Blackberry device, navigate back to that folder you created when DM asks you where to save the backup.
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01-09-2010, 08:59 PM
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BlackberryOS Enthusiast
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Join Date: Jun 2009
Device: storm 9530
OS: 5.0.0.328
PIN: 311D5778
Posts: 61
Rep Power: 2
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OK. That will be a task for tomorrow as he is leaving for work and cannot.possibly.do.without.phone... LOL I nuked mine last night and survived almost 24 hours...
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01-09-2010, 09:00 PM
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BlackberryOS Enthusiast
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Join Date: Jun 2009
Device: storm 9530
OS: 5.0.0.328
PIN: 311D5778
Posts: 61
Rep Power: 2
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Thanks for the help!
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01-09-2010, 09:08 PM
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No Complicated Meaning!
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Join Date: May 2009
Device: 9550/9630 Tour
OS: v5.0.0.xxx/v5.0.0.484
Location: Volunteer State
Posts: 2,366
Rep Power: 44
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Not a problem...Thanks for posting 
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01-09-2010, 11:09 PM
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TheBerryHacker
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Join Date: Mar 2009
Device: 8520/8900/9000/9700/xx20
OS: 5.0 and Higher
PIN: which one?
Location: Saturn
Posts: 2,431
Rep Power: 37
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In fact what is telling you is to create a password, that will be the password you'll have to use after u set it....
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