Trackball Test in BlackBerry Tour 9630 located under BlackBerry Devices;
 |
|
 |
Trackball Test |
|
09-13-2009, 12:02 PM
|
 |
BlackberryOS Aficionado
|
|
Join Date: Mar 2009
Device: Blackberry Tour 9630
OS: 5.0.0.519
PIN: BALL
Location: United States
Posts: 101
Rep Power: 3
|
|
Trackball Test
I've been having problems moving through the menus on my Tour. I figured it was because I had been using the Storm for so long that I forgot how to use the trackball. (Not forgot... just rusty) Anyways, I was surfing through the internet when I came across article about the Tour's trackball being faulty on some devices. Now I've heard about the battery door and mine is tight as can be but I hadn't heard about this trackball issue.
Anyways... here's how to test:
Go to: Options>Status>And type in test
Once you've done that it should bring up a menu with a bunch of different test options. Select the keyboard and trackball options. Just skip the keyboard test and go to trackball. Once there scroll your ball as fast as u can in every direction. You should get numbers 4-6 (according to the article) if your getting numbers lower than 4, then your ball is defective. I've read where Verizon will just exchange the device for a new one in store. I don't know that for sure though, I am on my way there now. I'll post my results with Verizon after I return.
Hope this helps someone!
|
|
|
|
09-13-2009, 12:05 PM
|
 |
V.I.P Member
|
|
Join Date: Apr 2009
Device: 9550 Storm 2
OS: 5.0.0.428
PIN: ch me then ask
Location: ohio
Posts: 4,726
Rep Power: 61
|
|
Quote:
Originally Posted by freebirds87
I've been having problems moving through the menus on my Tour. I figured it was because I had been using the Storm for so long that I forgot how to use the trackball. (Not forgot... just rusty) Anyways, I was surfing through the internet when I came across article about the Tour's trackball being faulty on some devices. Now I've heard about the battery door and mine is tight as can be but I hadn't heard about this trackball issue.
Anyways... here's how to test:
Go to: Options>Status>And type in test
Once you've done that it should bring up a menu with a bunch of different test options. Select the keyboard and trackball options. Just skip the keyboard test and go to trackball. Once there scroll your ball as fast as u can in every direction. You should get numbers 4-6 (according to the article) if your getting numbers lower than 4, then your ball is defective. I've read where Verizon will just exchange the device for a new one in store. I don't know that for sure though, I am on my way there now. I'll post my results with Verizon after I return.
Hope this helps someone!
|
great find !!!
_________________________________
Farts are funny.
Farts as a ringtone are even funnier.
Trying to pick up a chic as your phone is ringing.....Priceless
|
09-13-2009, 12:05 PM
|
 |
TheBerryHacker
|
|
Join Date: Mar 2009
Device: 8520/8900/9000/9700/xx20
OS: 5.0 and Higher
PIN: which one?
Location: Saturn
Posts: 2,431
Rep Power: 37
|
|
Wirelessly posted (9000 OS 5.0.0.191)
Thanks for sharing and good luck, let us know how's going
_________________________________
A true friend is someone who sees the pain in your eyes while everyone else believes the SMILE on your face (Tyrese Gibson)
myDevices 8520/8900/9000/9700/xx20-MyOS 5.0 and Higher
|
|
|
|
09-13-2009, 12:06 PM
|
 |
No Complicated Meaning!
|
|
Join Date: May 2009
Device: 9550/9630 Tour
OS: v5.0.0.xxx/v5.0.0.484
Location: Volunteer State
Posts: 2,366
Rep Power: 44
|
|
Quote:
Originally Posted by freebirds87
I've been having problems moving through the menus on my Tour. I figured it was because I had been using the Storm for so long that I forgot how to use the trackball. (Not forgot... just rusty) Anyways, I was surfing through the internet when I came across article about the Tour's trackball being faulty on some devices. Now I've heard about the battery door and mine is tight as can be but I hadn't heard about this trackball issue.
Anyways... here's how to test:
Go to: Options>Status>And type in test
Once you've done that it should bring up a menu with a bunch of different test options. Select the keyboard and trackball options. Just skip the keyboard test and go to trackball. Once there scroll your ball as fast as u can in every direction. You should get numbers 4-6 (according to the article) if your getting numbers lower than 4, then your ball is defective. I've read where Verizon will just exchange the device for a new one in store. I don't know that for sure though, I am on my way there now. I'll post my results with Verizon after I return.
Hope this helps someone!
|
Great info freebirds87,
Keep us posted as to what VZW says that they will do.
My Tour has been acting funny when it comes to the trackball.
_________________________________
|
09-13-2009, 12:51 PM
|
|
BlackberryOS Friend
|
|
Join Date: Apr 2009
Device: Tour 9630
Posts: 43
Rep Power: 2
|
|
Do you know if it matters what the trackball sensitivity is set at when you do the test?
|
|
|
|
09-13-2009, 03:45 PM
|
 |
V.I.P Member
|
|
Join Date: Mar 2009
Device: 9630/9550/9530/8900/8320
Location: Los Angeles, CA
Posts: 8,707
Rep Power: 101
|
|
Quote:
Originally Posted by freebirds87
I've been having problems moving through the menus on my Tour. I figured it was because I had been using the Storm for so long that I forgot how to use the trackball. (Not forgot... just rusty) Anyways, I was surfing through the internet when I came across article about the Tour's trackball being faulty on some devices. Now I've heard about the battery door and mine is tight as can be but I hadn't heard about this trackball issue.
Anyways... here's how to test:
Go to: Options>Status>And type in test
Once you've done that it should bring up a menu with a bunch of different test options. Select the keyboard and trackball options. Just skip the keyboard test and go to trackball. Once there scroll your ball as fast as u can in every direction. You should get numbers 4-6 (according to the article) if your getting numbers lower than 4, then your ball is defective. I've read where Verizon will just exchange the device for a new one in store. I don't know that for sure though, I am on my way there now. I'll post my results with Verizon after I return.
Hope this helps someone!
|
Awesome post, thanks for that info.
_________________________________
"...keeping in mind the very nature of the Storm, the only consistent feature of the device, is that the power dies when you remove the battery."
|
09-13-2009, 04:30 PM
|
 |
V.I.P Member
|
|
Join Date: Aug 2009
Device: Bold 9700
OS: 5.0.0.415
Location: Calgary, Canada
Posts: 343
Rep Power: 5
|
|
Well said....
Question is...why are you surfing a site that promotes hotrodding BB's?
By your own admission...."because I dont play and do things like load unauthorized OSs ets."
Just an observation.
BTW...I don't think hardware issues have anything to do with leaked OS's....
BTW...it's "etc"...lol
Last edited by MePascal; 09-13-2009 at 04:32 PM.
Reason: Edited out a post that had been deleted by a Mod
|
|
It Matters!! |
|
09-13-2009, 04:30 PM
|
|
Banned
|
|
Join Date: Aug 2009
Device: Tour 9630
OS: 4.7.1.40
PIN: Just Ask!
Location: Sarasota, Florida
Posts: 59
Rep Power: 0
|
|
It Matters!!
Quote:
Originally Posted by sdifw
Do you know if it matters what the trackball sensitivity is set at when you do the test?
|
Yes it does matter but nobody tells you the entire truth before telling you to test yout TB abd then go waste a VZW reps time exchanging your phone.
Snesitivity settings on the screen/keyboard make a big difference.
Mine is set at 60/60 and i have nothing but flawless movement and I AM NOT saying people dont have legit complaints, but make sure they are legit first.
Last edited by Jaguarr40; 09-13-2009 at 04:50 PM.
|
|
Why? |
|
09-13-2009, 04:40 PM
|
|
Banned
|
|
Join Date: Aug 2009
Device: Tour 9630
OS: 4.7.1.40
PIN: Just Ask!
Location: Sarasota, Florida
Posts: 59
Rep Power: 0
|
|
Why?
Quote:
Originally Posted by glockguy
Well said....
Question is...why are you surfing a site that promotes hotrodding BB's?
By your own admission...."because I dont play and do things like load unauthorized OSs ets."
Just an observation.
BTW...I don't think hardware issues have anything to do with leaked OS's....
BTW...it's "etc"...lol
|
I simply mean that loading Carrier unauthorized OSs if just an invitation unfortunate or it would not be a leak and it would be released as "Official"
That is all I meant, Nothing more
Last edited by Jaguarr40; 09-13-2009 at 04:51 PM.
|
09-13-2009, 06:34 PM
|
|
BlackberryOS Aficionado
|
|
Join Date: Mar 2009
Device: Blackberry Tour 9630
OS: 5.0.0.519
PIN: BALL
Location: United States
Posts: 101
Rep Power: 3
|
|
So...
I took my tour and my girlfriends tour to the store... The Rep was familiar with the tests and did them her self and I was issued two new Tours in the store, just like that!
|
09-13-2009, 06:41 PM
|
|
No Complicated Meaning!
|
|
Join Date: May 2009
Device: 9550/9630 Tour
OS: v5.0.0.xxx/v5.0.0.484
Location: Volunteer State
Posts: 2,366
Rep Power: 44
|
|
Quote:
Originally Posted by freebirds87
So...
I took my tour and my girlfriends tour to the store... The Rep was familiar with the tests and did them her self and I was issued two new Tours in the store, just like that!
|
Great.....What were the New Tour numbers?
Did mine today and never got the number to register above 1.
_________________________________
|
09-13-2009, 06:48 PM
|
|
Banned
|
|
Join Date: Mar 2009
OS: 5.0.xxx/.40
PIN: yes
Location: Pa
Posts: 1,634
Rep Power: 0
|
|
Quote:
Originally Posted by MePascal
Great.....What were the New Tour numbers?
Did mine today and never got the number to register above 1.
|
Same here. all 1's with a couple 2's
|
09-13-2009, 07:00 PM
|
|
V.I.P Member
|
|
Join Date: Aug 2009
Device: Bold 9700
OS: 5.0.0.415
Location: Calgary, Canada
Posts: 343
Rep Power: 5
|
|
has anyone done this with Telus outside the 30 days?
|
|
TB |
|
09-13-2009, 07:10 PM
|
|
Banned
|
|
Join Date: Aug 2009
Device: Tour 9630
OS: 4.7.1.40
PIN: Just Ask!
Location: Sarasota, Florida
Posts: 59
Rep Power: 0
|
|
TB
Quote:
Originally Posted by Shane
Same here. all 1's with a couple 2's
|
This by no means that there is anything wrong with your trackball. make sure your horizonal/verticle is turned up enough . Most likey there is nothingwrong with your trackball..Good luck
|
09-13-2009, 07:13 PM
|
|
V.I.P Member
|
|
Join Date: Aug 2009
Device: Bold 9700
OS: 5.0.0.415
Location: Calgary, Canada
Posts: 343
Rep Power: 5
|
|
Quote:
Originally Posted by Jaguarr40
This by no means that there is anything wrong with your trackball. make sure your horizonal/verticle is turned up enough . Most likey there is nothingwrong with your trackball..Good luck
|
lol....
yup....nothing wrong with the trackball...
I am sure its user error 
No one has reported ANY trackball issues on the Tour...
No one has had any Tour replaced by the carrier
Rim has NEVER said that there was a manufacturing issue and that new Tours with the new trackball/issue solved would be shipped with a green dot...
LMAO
Good advice
|
09-13-2009, 07:48 PM
|
|
Banned
|
|
Join Date: Mar 2009
OS: 5.0.xxx/.40
PIN: yes
Location: Pa
Posts: 1,634
Rep Power: 0
|
|
Quote:
Originally Posted by Jaguarr40
This by no means that there is anything wrong with your trackball. make sure your horizonal/verticle is turned up enough . Most likey there is nothingwrong with your trackball..Good luck
|
Doent matter what my settings are..... Same result.
|
09-13-2009, 07:49 PM
|
|
V.I.P Member
|
|
Join Date: Apr 2009
Device: 9550 Storm 2
OS: 5.0.0.428
PIN: ch me then ask
Location: ohio
Posts: 4,726
Rep Power: 61
|
|
from what I have read online today... now mind you I have been able to find noting official. 1 2 3 4 5 6.. what ever you get is the amount of spaces that you would have moved in the time it took to register on the device. As long as you get a number instantly your trackball is good. the numbers will vary user to user depending on the sensitivity settings. Again I say... this is not official or even 90% true just what I have been able to find today.
_________________________________
Farts are funny.
Farts as a ringtone are even funnier.
Trying to pick up a chic as your phone is ringing.....Priceless
|
09-13-2009, 07:55 PM
|
 |
Founder
|
|
Join Date: Feb 2009
Device: Tour / Storm / Storm 2
OS: .230,.328,.320
PIN: Private
Location: CT
Posts: 2,740
Rep Power: 35
|
|
Some people have trackball issues, some do. There were two batches of Tours that were produced. One batch had the trackball issue and the others did not. I happen to be the one with a trackball issue.
|
09-13-2009, 08:31 PM
|
|
BlackberryOS Aficionado
|
|
Join Date: Mar 2009
Device: Blackberry Tour 9630
OS: 5.0.0.519
PIN: BALL
Location: United States
Posts: 101
Rep Power: 3
|
|
Quote:
Originally Posted by MePascal
Great.....What were the New Tour numbers?
Did mine today and never got the number to register above 1.
|
What numbers are you talking about?
|
09-13-2009, 08:36 PM
|
 |
V.I.P Member
|
|
Join Date: Mar 2009
Device: DROID
OS: 2.0
PIN: what's that?
Location: bama
Posts: 1,222
Rep Power: 19
|
|
Quote:
Originally Posted by freebirds87
What numbers are you talking about?
|
numbers from the trackball test on your new tours
_________________________________
lighten up....life's too short!
|
|
|
| Thread Tools |
|
|
| Display Modes |
 Linear Mode
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
|
next to a member to thank them for their post!
