Trackball Test

[freebirds87]

Originally Posted by catstide

numbers from the trackball test on your new tours

My bad... lol. With the sensitivity set to 70 both ways, I am getting 3-5's. Where on my old Tour it was only 1-2 a 3 if I just kept at it. Very odd indeed. Overall though, this new device is amazingly easy to navigate. I didn't really have a hard time with the last one but this one is heaven. The girlfriend is also happy with her replacement.

[info[]box1]

freebirds were you outside your 30 day mark...?

[catstide]

Originally Posted by info[]box1

freebirds were you outside your 30 day mark...?

you have a 1 yr warranty.if it's defective don't worry about the 30 days.

[freebirds87]

Originally Posted by info[]box1

freebirds were you outside your 30 day mark...?

Yes I am, but the warranty covered it.

[Natemz]

Originally Posted by freebirds87

My bad... lol. With the sensitivity set to 70 both ways, I am getting 3-5's. Where on my old Tour it was only 1-2 a 3 if I just kept at it. Very odd indeed. Overall though, this new device is amazingly easy to navigate. I didn't really have a hard time with the last one but this one is heaven. The girlfriend is also happy with her replacement.

So did you get one of those "green sticker" tours?

[smcoldbb]

Wirelessly posted (9630)

Thanks freebird for posting. I can say with some certainty that I do have a trackball issue. Makes sense though I've had this one since release date.

[babryan]

I had trackball issues with my tour since it was new. I Finally got feed up and took it to a sprint repair center. They acknowledged that there was a hardware problem, but insisted that there was software fix coming. I insisted that something be done and subsequently the tech ordered a replacement tour. I picked it up today. And the new trackball is heavenly and scrolls flawlessly . Looked like a refurb pack, but the status indicates that it is not refurbished and it definitely looks new.

[sunkast]

LMAO! A hardware issue can't be corrected by a software fix...

[catstide]

Originally Posted by sunkast

LMAO! A hardware issue can't be corrected by a software fix...

those CSR's are priceless

[freebirds87]

Wirelessly posted

Originally Posted by catstide

those CSR's are priceless

I had one tell me the Otterbox was the reason my Curve couldn't receive phone calls one time.... Turns out with that particular OS, every time you received a mms it just did that for some reason. I took it back to the store and showed the rep the article I had found and still he blamed it on the otterbox.

Some CSR's choose to be dumb. I've had plenty of good ones before though.

[catstide]

Originally Posted by freebirds87

Wirelessly posted
Some CSR's choose to be dumb. I've had plenty of good ones before though.

most are very nice...not so knowledgeable....would do a great job working the service desk at wal-mart