Backup fails with DM 5.0.1.16
Results 1 to 6 of 6

Thread: Backup fails with DM 5.0.1.16

  1. #1
    Spidersweb's Avatar
    Spidersweb is offline BlackBerryOS Inspired
    Join Date
    Mar 2009
    Location
    EST
    PIN
    312C58A8
    Device
    Strom 9550
    OS
    5.0.0.607/672
    Posts
    175
    Liked
    1 times

    Backup fails with DM 5.0.1.16

    With all the swapping of my OS I am just recently starting to have a problem with my backup. My last good backup is over 2 weeks old (I don't like that.) This is after I have been trying to get 5.0.0.191 to work on my Storm. I gave up and went back to BBCrackman's v8.5. Since then my backup will get through all contacts, apps and messages. It fails when it gets to 'Backing up Device memory.' And then does a random reboot. I tried clearing the Browser cache, that did nothing for the problem.
    Any ideas that don't require a wipe and reload are welcome. I have new contacts and messages that I want to save since my last good backup. So reloading is a very last resort.

    Thanks Fam. :cool2:
    Last edited by Spidersweb; 09-10-2009 at 01:24 PM.


    All the World is a Stage..., and if you don't act right, I'm cutting off your Mic. :147:


  2. #2
    Seanren78's Avatar
    Seanren78 is offline BlackBerryOS Master Follow Seanren78 On Twitter
    Join Date
    May 2009
    Location
    Hermosa Beach, CA
    PIN
    Ask Me
    Device
    9550
    OS
    Personalized Hybrid
    Posts
    2,179
    Liked
    0 times
    I am not sure the exact answer, but I am sure one of the team members will be able to assist you while I look into this.
    Driphter.com Co-Owner

  3. #3
    Spidersweb's Avatar
    Spidersweb is offline BlackBerryOS Inspired
    Join Date
    Mar 2009
    Location
    EST
    PIN
    312C58A8
    Device
    Strom 9550
    OS
    5.0.0.607/672
    Posts
    175
    Liked
    1 times
    I'm still searching for answers on the web but I think I may be on to something. This also started since I installed the latest DM (5.0.1.16) I'm going back to DM 5.0.1 to see if that will resolve the issue. I will post my results soon.
    All the World is a Stage..., and if you don't act right, I'm cutting off your Mic. :147:

  4. #4
    Seanren78's Avatar
    Seanren78 is offline BlackBerryOS Master Follow Seanren78 On Twitter
    Join Date
    May 2009
    Location
    Hermosa Beach, CA
    PIN
    Ask Me
    Device
    9550
    OS
    Personalized Hybrid
    Posts
    2,179
    Liked
    0 times
    Quote Originally Posted by Spidersweb View Post
    I'm still searching for answers on the web but I think I may be on to something. This also started since I installed the latest DM (5.0.1.16) I'm going back to DM 5.0.1 to see if that will resolve the issue. I will post my results soon.
    Yes, please let us know!
    Driphter.com Co-Owner

  5. #5
    Spidersweb's Avatar
    Spidersweb is offline BlackBerryOS Inspired
    Join Date
    Mar 2009
    Location
    EST
    PIN
    312C58A8
    Device
    Strom 9550
    OS
    5.0.0.607/672
    Posts
    175
    Liked
    1 times
    Well no luck. Still have the same error, same reboot.
    Does anyone know: If I use DM to clear my database device memory, what exactly am I clearing on the phone?

    New note: When I go into my Backup Options and un-check 'Back up on-board device memory,' I get a successful backup.
    Last edited by Spidersweb; 09-10-2009 at 02:41 PM.
    All the World is a Stage..., and if you don't act right, I'm cutting off your Mic. :147:

  6. #6
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
    Join Date
    Apr 2009
    Location
    ohio
    PIN
    ch me then
    Device
    9550 Storm 2
    OS
    5.0.0.428
    Posts
    4,387
    Liked
    5 times
    one thing you could try is when you click on backup/restore click the advanced tab...on the right is you device memory.. copy the highlight things one by one and click the arrow that moves them to the left box.. do the things you absolutely need, contacts, calendar etc etc...on the top of the left you will see where it says file... click it and save as...what ever you want, you can also try to do everything there and see if it is successful, after that yes dreaded words security wipe and bbsak wipe and reload software... your device memory is more of your options and what not...ie-time zones, portrait keyboard.. if you really want the device memory back you can get it by going advanced and selecting file on the left side, use one of your older(prior to trying 5.0) backups and selecting just the device memory on the left and clicking the arrow to send it to the right, if you need this explained better please let me know.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •