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  1. #1
    markv is offline BlackBerryOS Friend Follow markv On Twitter
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    Whats up with my 4.7 DM??!!?

    (using this all on my laptop, with windows vista)

    Some weird things have been happening with my DM. I have uninstalled and installed old and new versions but still, all the same things happen.

    I downloaded the 5.0 device software to load it on the phone (phone was wiped) and once I opened the DM (through program files > common files > RIM > etc. . .) I clicked on app loader and then loader. . .

    Everything went smooth until after the phone was recognized. Instead of it asking the options to deal with applications or OS files, it just directs me to what applications I can load onto the phone.

    Essentially what my problem is, is that the DM won't let me load my OS files to the phone. (fortunately I have a desktop that I can do it on)

    Any feedback on how to possibly fix this would be amazing.

    Mind you, I had the 5.0 DM originally, now I even tried it with 4.7 DM but still gets the same result. I would really like to fix this issue so i do not have use my desktop anymore.

    Thank you in advance : )



  2. #2
    catstide's Avatar
    catstide is offline BlackBerryOS Fanatic
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    i always use the app loader to install new os's.you might try that

  3. #3
    markv is offline BlackBerryOS Friend Follow markv On Twitter
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    Quote Originally Posted by catstide View Post
    i always use the app loader to install new os's.you might try that
    I do

    [QUOTE]I downloaded the 5.0 device software to load it on the phone (phone was wiped) and once I opened the DM (through program files > common files > RIM > etc. . .) I clicked on app loader and then loader. . .[QUOTE]



  4. #4
    quiet1 is offline BlackBerryOS Gifted
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    it sounds like u used app loader from the folder to load ur OS, not DM. But none the less, DM has been updated to v 5.0.1 or something like that. I have updated my DM when the first 5.0os for the storm came out. Maybe try opening up DM w/o the phone being connected and click the "check updates" it should show that u can upgrade ur DM to v5 and do that, and then try to install the OS to the phone.

  5. #5
    catstide's Avatar
    catstide is offline BlackBerryOS Fanatic
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    [QUOTE=markv;108271]I do

    [QUOTE]I downloaded the 5.0 device software to load it on the phone (phone was wiped) and once I opened the DM (through program files > common files > RIM > etc. . .) I clicked on app loader and then loader. . .

    ahh gotcha...i read DM and stopped reading...make sure there are no other os's on your pc.



  6. #6
    markv is offline BlackBerryOS Friend Follow markv On Twitter
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    [QUOTE=catstide;108282][QUOTE=markv;108271]I do

    I downloaded the 5.0 device software to load it on the phone (phone was wiped) and once I opened the DM (through program files > common files > RIM > etc. . .) I clicked on app loader and then loader. . .



    ahh gotcha...i read DM and stopped reading...make sure there are no other os's on your pc.
    haha, ya sorry about that catstide, I read through it again, and realized that I really messed up that question/ statement haha.

    you were right the first time haha

  7. #7
    Seanren78's Avatar
    Seanren78 is offline BlackBerryOS Master Follow Seanren78 On Twitter
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    Wirelessly posted (storm 9530)

    [QUOTE=markv][QUOTE=catstide;108282]
    Quote Originally Posted by markv View Post
    I do

    I downloaded the 5.0 device software to load it on the phone (phone was wiped) and once I opened the DM (through program files > common files > RIM > etc. . .) I clicked on app loader and then loader. . .



    ahh gotcha...i read DM and stopped reading...make sure there are no other os's on your pc.
    haha, ya sorry about that catstide, I read through it again, and realized that I really messed up that question/ statement haha.

    you were right the first time haha
    Glad you got your fix! Nice work catside.

  8. #8
    markv is offline BlackBerryOS Friend Follow markv On Twitter
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    okay, so I re-downloaded the DM 5.0

    I went to install my OS through app loader but it still only lets me configure the applications that I backed up. It doesn't even give me an option or chance to configure the OS files.

    This is getting to be a very frustrating day. . .

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