Thread: DM Outlook Sync Error

Here is the link for Ccleaner.

Download CCleaner 2.22.968 - FileHippo.com

Originally Posted by cruznthru

Uninstall your current DM and all loaded OS's , then uninstall 2010. Reboot the computer. Install a program named Ccleaner from Priform,its free and compatible with Windows 2007, run it and clean up the registery entrys and old temp files. Reinstall a fresh DM from Blackberry, along with a new install of the USB drivers. Then reinstall a fresh copy of 151. Reboot again then install Outlook 2007..
Now re-establish your connection and sync with outlook. Once you have the system operational, load the 8.5 hybrid and sync again. Should all go well to this point ,backup up your Outlook to a .pst file, then load 2010 and hope for the best. If 2010 syncs your in business, if it doesnt you still have a fully functional BB and contacts. Just name a restore point for Windows 7 to roll back too should you need it prior to the 2010 Outlook install.

I was thinking along similar lines. I'll have to make this a weekend project so as soon as I can find the time I will follow instructions and report back findings.

Was able to find time today to do a partial update. I am back to Outlook 2007 but my sync is working again. Thanks for all the input and help.

If I update to Outlook 2010 again (not sure yet) I'll post an update.

Originally Posted by sunkast

Here is the link for Ccleaner.

Download CCleaner 2.22.968 - FileHippo.com

FYI: CCleaner 2.23.993 was released this morning. I have actually been using CCleaner for about 3 years. Highly recommend it. Same link as above will get you there for download.

Originally Posted by acme anvil

Was able to find time today to do a partial update. I am back to Outlook 2007 but my sync is working again. Thanks for all the input and help.

If I update to Outlook 2010 again (not sure yet) I'll post an update.

I have finally got around to reinstalling Office 2010 TP and have completed my first sync without any issues.
If I am unlucky enough to recreate this problem, I'll try to report back what caused the problem. I am thinking now that it may have had something to do with installation of the new version of DM. I uninstalled the previous version before installing the new version which may have caused issues with legacy paths in the registry. :dunno:

Wirelessly posted

Had the same issue with Outlook 2010 release, searched all over for a solution, finally downgradeD 10 back to 07 and no more issues. Found other 3rd party gsyncit didn't work with 10 either.