Error code when syncing
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  1. #1
    Poita316's Avatar
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    Error code when syncing

    This is an error I get when syncing my 9900 with DM
    Error code when syncing-error-dm.jpg
    I deleted and reinstalled DM more then ones, even deleted all Outlook programs.
    It keeps giving me this error telling me to check documentation.
    No idea what documentation.
    Problem is, I have a 95000 plus calander items due to an error, eg I have mothersday 650 times, like Christmass, newyears eve etc. I had to delete all manually :S
    What to do?




  2. #2
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    What version of Desktop Software do you have? If you do not have the latest, version6.1.0 B38 download that it here:

    DS 6.1.0 B38

    Next take a look at this KB article by RIM that relates to your error code:

    KB14818-"Error encounter. Error code

    Hope this helps.

  3. #3
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    Quote Originally Posted by ice2921 View Post
    What version of Desktop Software do you have? If you do not have the latest, version6.1.0 B38 download that it here:

    DS 6.1.0 B38

    Next take a look at this KB article by RIM that relates to your error code:

    KB14818-"Error encounter. Error code

    Hope this helps.
    Same version DM as I already have and the help from BB itself didn't help either.
    No, as they call it, Asian characters, no pictures with contacts and no emailadresses in email 2 or 3. I think Im in the cause 4 group :S

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    Ok then have you tried the workarounds?

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    Quote Originally Posted by ice2921 View Post
    Ok then have you tried the workarounds?

    Workarounds?
    I checked all my contacts but the weird thing is that when I sync calander only, it also gives the error.

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    Yeah at the end of that KB there were some workarounds to try.

  7. #7
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    Ill give it a go.
    Thanks mate.

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