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I am backing up my BB Storm 2 using the desktop manager (USB connection) and everything was working fine until today. Now when doing the backup I am getting an error message "Error backing up database(s). [Compatibility Setting] 0 of 1 entries retrieved".
Would appreciate an explanation of what is causing problem and how to fix. Thanks.
I have had that error message before, and each time everything backed up except for my theme settings. When I have received it, I would try to backup again and still got same message. I continued with my OS upgrade, and after all was done, I just had to reset all my icon positions in my theme. Now this does not mean I know this is your situation, but I believe it is. Good Luck !!Quote:
Originally Posted by neil154
::bbos::
Somehow, that database got corrupted. Create an advanced backup and backup all your databases except the one that is corrupt and you should be all set.
How do I know what database(s) is corrupt so I can skip that one?
It seems dbone15 is currently off-line. I don't know the answer to your question. As I said in my post, I have seen the same error message, and all I lost in the restore was my theme settings. If you want to test this, delete your theme, and re-run backup and see if it backs up without the error message.Quote:
Originally Posted by neil154
I just reset my theme settings.
::bbos::
What is dbone15. I will try a restore since I think you are on the right track. I was recently adding\deleting themes so your suggestion makes sense.
dbone15 is the Forum Moderator that suggested the advanced backup. :)Quote:
Originally Posted by neil154
::bbos::
I tried doing a customized backup that did not include theme and still got the same error message