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Sorry... I can't open BBoS last night.. don't know why..
So.. Everytime I open DM, windows installer pops up
"The Feature you are trying to use is on a network resource that is unavailable
Click Ok to try again, or enter an alternate path to a folder containing the installation package "Blackberry 9000.msi" in the box below.
When I click Ok
new window pops up
.................... cannot be found. Verify that you have access to this location and try again, or try find the installation package "Blackberry 9000.msi" in a folder from which you can install the product BlackBerry Device SOftawre v5.0.0 for the BlackBerry 9000 smartphone"
I have tried to uninstall the OS via add/remove program, but then it also asked me for blackberry 9000.msi -.-"
CCcleaner failed to help me... I just installed an old OS v.5.0 and WALLA... I can uninstall the OS and open the DM...
Problem closed =) thanks for all the help
What exactly did you install?
Did you say an old OS and if so did you install it with the current PC that we have been working with or did you install the OS with a different PC? Posted via mobile device
Incase anyone else is experiencing this issue, you don't need to go through all those steps, there is only ony thing you need to do. The issue was always the device OS installer that you used to update the device OS. Downloading the device OS installation file from RIM for your particular carrier via http ://ca.blackberry.com/support/downloads/download_sites.jsp and installing it, will allow you to install, remove, and/or open the Desktop manager. This app is where the missing MSI's are stored.
(Paste link and remove all spaces, can not post links yet, too new to the forum)