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  1. #1
    Join Date
    Mar 2009
    Location
    Johannesburg, South Africa
    PIN
    20D3F37E
    Device
    9500
    OS
    4.7.0.131
    Posts
    21

    Back up contacts

    I have an 8900 running on a BES server that has 280 contacts that do not sync with BES. If I go to Contacts, Options I see two Contact Lists both called 'Desktop'. One has Wireless Sync as Yes and the other No. I can't set the second contact list to sync.

    I would like to find a way to not loose these contacts as I want to upgrade to version 5 of the OS which forces you to wipe the handset before you are able to reconnect with the BES server again.

    I have tried to sync using DM but DM tells me that the phone is set for wireless sync. If there is a way to force a sync using DM so that I can get the contacts into Outlook then I am sorted.

    Any ideas please?



  2. #2
    sunkast Guest
    Hmm, let me ask around and see if I can come up with anything. No promises though.

  3. #3
    Join Date
    Mar 2009
    Location
    Atlanta, GA
    Device
    9650 & 9530
    Posts
    793
    Quote Originally Posted by Marke View Post
    I have an 8900 running on a BES server that has 280 contacts that do not sync with BES. If I go to Contacts, Options I see two Contact Lists both called 'Desktop'. One has Wireless Sync as Yes and the other No. I can't set the second contact list to sync.

    I would like to find a way to not loose these contacts as I want to upgrade to version 5 of the OS which forces you to wipe the handset before you are able to reconnect with the BES server again.

    I have tried to sync using DM but DM tells me that the phone is set for wireless sync. If there is a way to force a sync using DM so that I can get the contacts into Outlook then I am sorted.

    Any ideas please?

    Has your system administrator provided you with an enterprise activation password? if so,you can set up email using this option by selecting 'I want to use a work email account with a BlackBerry Enterprise Server' in the email setup wizard on your smartphone. If you do not have an enterprise activation password, contact your system administrator.



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