TMobile isn't really popular with Team BlackBerry right now. If the drama that has been happening between John Legere, the TMO CEO and John Chen, BlackBerry CEO wasn't enough to make a BlackBerry user dig their heels in, the news that the awaited push of BlackBerry 10 OS version 10.2.1 would be delayed until "early March", certainly did not help one little bit.
I'll save the drama until after I mention that TMO's CMO Mike Sievert tweeted that the delay for BlackBerry 10 v.10.2.1 being pushed out was due to "perfecting the TMO exclusive WiFi calling feature." Adding that "BB is working hard on it." Gee, great news, right Team BlackBerry TMO customers?
Well, this news of the update I believe, was meant to smooth a few ruffled feathers in the Team BlackBerry community after the drama between TMO and BlackBerry's CEO's. Earlier in the week, TMO sent out an offer to their BlackBerry customers giving them the offer of "$0 down on a new iPhone 5s and you get the tools to do more."
This caused BlackBerry CEO John Chen to pen a response to TMO about the relationship between BlackBerry and TMO and the loyalty of BlackBerry users. His words are well chosen and a bit restrained (for my taste) but here they are..
I want to thank our loyal customers for your commitment to BlackBerry. By expressing your outrage directly to T-Mobile through tweets, calls and comments in the media and on blog posts, you sent a powerful message that T-Mobile could not ignore. Your partnership with our brand is appreciated by all of us at BlackBerry, and draws a sharp contrast with the behavior of our longtime business partner.
I can assure you that we are outraged too. What puzzles me more is that T-Mobile did not speak with us before or after they launched this clearly inappropriate and ill-conceived marketing promotion.
To the BlackBerry user community, I want to extend our deepest gratitude. Your passion motivates us every day as we navigate our turnaround. And for our loyal customers on the T-Mobile network, know that we have an offer in the works designed especially for you. Watch this space for an update very soon.
Finally, to T-Mobile, I would like to remind you that our long-standing partnership was once productive and profitable for both BlackBerry and T-Mobile. I hope we can find a way forward that allows us to serve our shared customers once again. Notwithstanding the current challenge, we remain very excited about BlackBerry’s future."
Later, John Legere responded to John Chen's letter to TMobile and their ploy for selling iPhones with a tweet that was better suited for the fifth grade, and not a CEO of a mobile network.
That "something in the works" from John Legere and TMO is just about as bad as the original iPhone trade up BS Email. TMO came out with the offer for BlackBerry users of $200 towards any new phone, including the BlackBerry Q10, when you trade in your current working BlackBerry device. And TMO made it even "sweeter" for current TMO BlackBerry users.
So, after all of this, I really have to ask, if you're a BlackBerry TMO customer, why are you still a TMobile customer? It seems obvious they want to get away from selling BlackBerry phones. They don't offer even the Z10, or even the Z30 after the launch on Verizon. And now the release of v.10.2.1 is pushed back.
Please let us know in the comments below why you're staying with TMO, if you'd switch to TMO because of the offer and what you think about the TMO offer and John Legere's attitude towards BlackBerry and John Chen.