• Research In Motion hosts conference call in reference to outages



    RIM hosted a conference call today in which it addressed a couple of questions about the recent BIS outage worldwide. Most of what was discussed we already knew
    • System is designed to fail over, however the system did not function as it should have
    • Infrastructure In Europe experienced a core switch failure.
    • The issues in the Americas were due to backlog of messages from users in the EMEA region.
    • Emails will NOT be released. Every email that was sent will be delivered.
    • No ETA addressed on when problems will be fixed completely.
    This conference call was specifically to inform people that aren't on Twitter/Facebook/etc and might not otherwise have received those updates.
    This article was originally published in forum thread: Research In Motion hosts conference call in reference to outages started by AgentBlackBerry View original post


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