No doubt RIM is going through a turbulent time right now. Sometimes when a company goes through these times, tensions rise in house and can cause a terrible division from within. Other times, the same tension could cause certain things to be brought to light that may not have been discussed before. BGR has apparently received an open letter from a RIM employee addressed to the top guys. The letter has an honest, fresh and fairly smart point of view on RIM's future, in which this RIM employee begs Mike and Jim to focus on user experience first among other key aspect of future innovation.