UTS officially released OS 18.104.22.1680 for the BlackBerry Bold 9700 today. Be sure to let us know how the OS update works for you!
Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.
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There are some ways to backup android phone contacts.
Sync to gmail is a common way.
Take a look at this article: KB13003-"JVM 513" error appears on the BlackBerry smartphone
You can also try: KB02141-Reset a BlackBerry