• How to Factory Reset the BlackBerry Priv


    Now that you have your brand new BlackBerry Priv, it can be frustrating when we run into software issues. Sometimes when all else fails, we have no other choice but to submit to the factory reset. Of course we do all we can to avoid having to go through this, but in case your new BlackBerry Priv needs a fresh start, check out the step-by-step guide below on how to do so:

    This process will result in your device being restored to factory default settings. Which means your data, settings, and any apps or games you may have installed will be removed. Since this is the case, before proceeding further, back up any data, settings, or files that you would like to retain followed by completing the steps below.

    • Tip: The Android Backup Service can help you back up, and restore your device wirelessly. For an overview of how to use this feature and what content is backed up, and restore check out this article from Google’s support website: Back up or restore data on your device


    WARNING: This process will return your device to factory default settings – before completing these steps ensure you have backed up any important data, settings, files etc.


    1. Using two fingers, swipe down once from the top of the screen
    2. Tap the gear icon followed by Backup & reset
    3. Tap Factory Data Reset
    4. Review the message shown on the screen
    5. Tap Reset Phone


    When the factory reset process has finished, you will be shown the out of box setup wizard.

    Let us know if you've had to endure a factory reset on your new BlackBerry Priv!



    Source: Inside BB Blog


    comments powered by Disqus
  • Recent Comments

  • Most Commented

    The most commented articles on BlackBerryOS over the past 24 hours.
  • Recent Forum Posts

    tarynjames

    BBM

    Is there anyway that i can change bbm on my blackberry passport to the bbm version on android phones.....my mum has a samsung and i much prefer the bbm

    tarynjames 08-17-2017, 04:13 AM Go to last post
    tarynjames

    BBM feeds not working

    i have a blackberry passport and i swiped the phone. i have been using bbm fine for a few weeks but now all of a sudden, only peoples status's are changing

    tarynjames 08-17-2017, 04:13 AM Go to last post
    Absinthe

    How-To Recover A Nuked Blackberry - with Pictures

    Hi - If I do this, is all my data (schedule, phone book) lost? Can it be salvaged?

    Absinthe 08-16-2017, 10:31 AM Go to last post
    tarynjames

    BBM

    Is there anyway that i can change bbm on my blackberry to the bbm version on android phones.....my mum has a samsung and i much prefer the bbm on her

    tarynjames 08-16-2017, 05:09 AM Go to last post
    tarynjames

    BBM feeds not working

    i have a blackberry passport and i swiped the phone. i have been using bbm fine for a few weeks but now all of a sudden, only peoples status's are changing

    tarynjames 08-16-2017, 05:07 AM Go to last post
  • BlackBerryOS.com Weekly Poll

    WILL YOU BE PURCHASING THE ANDROID POWERED BLACKBERRY NEON/DTEK50? (Votes: 38)

    1. Yes (Votes: 17)

    2. No (Votes: 17)

    3. Undecided (Votes: 4)