My Z10 Stl-100 1
is stuck at the boot logo
once i insert the battery it boots and gets stuck at the blackberry logo.
I have replaced the battery and even plugged it in the wall charger for over 5hours
it just get stuck at the logo
i decided to reload it but blackberry link wont even detect it.
i downloaded the latest autoloader for my z10 .but it wont detect the phone unless i remove the battery and usb cord and insert them back while the autoloader is still open. it then asks for my password on the autoloader, after typing the password on the autoloader, then nothing else happens but the phones led will blink twice and pause for 3 secs and blink thrice ,making it 5 blinks
please kindly help ideas