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Thread: In-Call Audio

  1. #1
    Join Date
    Apr 2011
    Location
    Ottawa
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    Ask
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    Q10 and Z10
    OS
    10.2.1.2234
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    Bell Mobility
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    In-Call Audio

    I have been having issues with the in-call audio on my Z10. When I hold the phone to my ear, I can barely hear the other end and end up putting it on speaker phone.

    Has anyone had a similar issue or is there a setting I can change? (I have tried looking through, but seems like everything is normal)



  2. #2
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    When did it start happening? Or has it always been that way?

    Maybe a OS you installed?

    Did you check your master volume setting?

    Or maybe your headphone jack is messed up. Try plugging in and out a headphone connector several times to see if that loosens any bad connections up.

  3. #3
    Join Date
    Dec 2010
    Location
    Gainesville, FL
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    Jarmeling
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    Passport
    OS
    10.3.2.2134
    Carrier
    AT&T
    Posts
    588
    If you have not gotten the anything in the earpiece (water, Kool-Aid, etc) and the volume is turned up (while in a call, click the side volume button up), then you might have a hardware issue. I've read several things on this and for some, it's been a blown speaker.

    Try this too: Click on the phone icon. Now swipe down from the top. Now check your "Call Audio" settings.


    BB then, now, forever!

  4. #4
    Join Date
    May 2013
    Device
    Z10
    OS
    10
    Posts
    6
    Works fine for me, what Blackberry 10 OS version are you currently on?

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