unlocked storm 2 blackberry but problem with data services. keeps on going back to "edge"
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Thread: unlocked storm 2 blackberry but problem with data services. keeps on going back to "edge"

  1. #1
    SGMG is offline BlackBerryOS Noobie
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    unlocked storm 2 blackberry but problem with data services. keeps on going back to "edge"

    Hello,

    I m using BB Storm2 9550 with DU, UAE. It is Unlocked from Verizon. I have done everything but still m not able to use BB services though I can call/text anybody. i.e. I still have "edge" rather then "EDGE"......

    Any Help how can we unlock DATA services????

    I have used the same service provider"DU" for months. and this works perfectly on my old balckberry.

    Also I have used the following method suggested in another forum but still no success.
    "Go to:
    Options, advanced options, TCP and uncheck everything listed there.

    Then
    Manage connections, mobile network options, select 2g only!

    Then
    Options, advanced options, host routing table. Hit the menu button and select register now.

    You may have to turn off and on your mobile connection after that a few times after that. But give it a few mins and you should see EDGE."

    Initially it turns to GSM then turns to edge. But not EDGE. Tried the above procedure million times.

    Please please please help!!




  2. #2
    Joe Jerde's Avatar
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    We've had a few inquiries with Storm 2 devices not working in India. I heard something about old numbers not being support for BlackBerry data any longer. Call your service provider to see if this is the case. Let us know what happens.

    Click the button in the bottom right of a post to say thanks!
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  3. #3
    grimreaper's Avatar
    grimreaper is offline BlackBerryOS Champion
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    I remember I had a situation where my friend was using a BlackBerry Curve 8520 device, which was also unlocked to work with any carrier.
    The issue he had experienced was exactly the same as yours, he could not recieve all of the features he paid for from a different carrier.
    We tried several solutions, but to no avail.

    Until one day......

    The answer?

    I simply backup up his Curve 8520, removed his GSM SIM card from the phone, wiped it completely, inserted the GSM SIM card back into the phone.
    Re-installed an official OS for his Curve 8520 (don't forget to search & delete all Vendor.xml files), and wouldn't you know it, everything was working perfectly.

    All data which was not previously working for the same device, was now working for his Curve 8520.

    Maybe you need to wipe the device, wipe it completely, to give it a brand new official OS.

    Let us know what the outcome is of your situation
    Joe Jerde likes this.

  4. #4
    SGMG is offline BlackBerryOS Noobie
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    Hi grimreaper,

    I have no idea how to do that. Do I have to give it to an Blackberry expert. Is there a site showing step by step how to delete and put a new OS.
    Appreciate your inputs!

    Joe, my sim is working fine on old Blackberry. So I think it is not the problem with service provider.
    SG
    Last edited by SGMG; 01-03-2012 at 09:47 AM.

  5. #5
    grimreaper's Avatar
    grimreaper is offline BlackBerryOS Champion
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    Quote Originally Posted by SGMG View Post
    Hi grimreaper,

    I have no idea how to do that. Do I have to give it to an Blackberry expert. Is there a site showing step by step how to delete and put a new OS.
    Appreciate your inputs!

    Joe, my sim is working fine on old Blackberry. So I think it is not the problem with service provider.
    SG
    You don't have to give your device to a BlackBerry expert, you can do it yourself, by following these links provided below.

    All In One Guide - How To Upgrade Your Device - with Pictures & Videos


    AppalachianWireless_9550_5.0.0.1082

    How To search for & delete your vendor.xml file.
    Last edited by grimreaper; 01-03-2012 at 01:24 PM. Reason: update post

  6. #6
    SGMG is offline BlackBerryOS Noobie
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    Hi grimreaper,

    Sorry if I sound naive. I'm not a tech savy person.
    please confirm if i have to do the above steps in the order mentioned by you post.
    like
    Step 1
    . Backing Up Your Devices Main Information Using Desktop Manager.
    Step 2. then Downloads: AppalachianWireless_9550_5.0.0.1082
    Step 3. then remove all vendor. xml files.

    Where's the step where we get the new OS for my device. or is it the one covered in step2?
    Please confirm.
    SGMG

  7. #7
    grimreaper's Avatar
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    Quote Originally Posted by SGMG View Post
    Hi grimreaper,

    Sorry if I sound naive. I'm not a tech savy person.
    please confirm if i have to do the above steps in the order mentioned by you post.
    like
    Step 1
    . Backing Up Your Devices Main Information Using Desktop Manager.
    Step 2. then Downloads: AppalachianWireless_9550_5.0.0.1082
    Step 3. then remove all vendor. xml files.

    Where's the step where we get the new OS for my device. or is it the one covered in step2?
    Please confirm.
    SGMG
    It's ok SGMG, #1 is always to back up your device, I highly recommend that.
    Down the latest OS Update for your 9550, install it, look for the vendor.xml file(s), and update the device via USB cable.
    Sit back, and watch

  8. #8
    Gianni is offline BlackBerryOS Noobie
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    Guys
    I really need your help please, I'm posting from Iraq.

    So I have Storm 2 9550, OS is v5.0.0.1015,from Verizon. It is unloked and works perfectly in Georgia, all the BB services are available there. Now in Iraq, non of the operators :Asiacell, Zein ect, are able to set up blackberry services, they don't know reason, just "instead of EDGE (capital) is written edge

    Now if I upgrade OS will it help?
    Or what can be done to use my device as normal BB not just phone?

    please advise..

    Thanks for your help.

    Radio data activation: Yes
    Signal Level:-87 Db
    Radio Access: EGDE
    Network:Asiacell
    IP:
    Blackberry registration :NO
    Connected to Blackberry: Abort
    Blackberry pin-pin: Abort



    What I can do?

  9. #9
    grimreaper's Avatar
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    Quote Originally Posted by Gianni View Post
    Guys
    I really need your help please, I'm posting from Iraq.

    So I have Storm 2 9550, OS is v5.0.0.1015,from Verizon. It is unloked and works perfectly in Georgia, all the BB services are available there. Now in Iraq, non of the operators :Asiacell, Zein ect, are able to set up blackberry services, they don't know reason, just "instead of EDGE (capital) is written edge

    Now if I upgrade OS will it help?
    Or what can be done to use my device as normal BB not just phone?

    please advise..

    Thanks for your help.

    Radio data activation: Yes
    Signal Level:-87 Db
    Radio Access: EGDE
    Network:Asiacell
    IP:
    Blackberry registration :NO
    Connected to Blackberry: Abort
    Blackberry pin-pin: Abort



    What I can do?
    Welcome to Gianni


    Verizon US Storm (9530 & 9520) owners are no longer allowed to register with Vodafone India Blackberry Service.

    Vodafone customer care confirmed that starting June 2011, all US Verizon unlocked phones will only work as a normal phone and will NOT register to Vodafone carrier to provide BIS (BlackBerry Internet Service).



    What this means is the unlocked device from US has to be used only for phone calling.

    Since the unlocked Verizon blackberry devices are not getting 'registered' with the Indian carrier, "EDGE" will appear as "edge" irrespective to OS wipes/books, etc....

    Apparently, the mobile provider is blocking use of Storm 9550 & 9520 device model(s).

    The only other solution is to contact the carrier directly to confirm if this is in fact true, and what other solution can they provide.

    If you have any changes in your issue(s), please reply back.

    Thank you.

  10. #10
    Gianni is offline BlackBerryOS Noobie
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    Thanks for your reply..
    First of all I'm in Iraq, Kurdistan now and using Asiacell, besides 2 weeks ago I was in Georgia and there my blackberry was working on Magti and Geocell operators, without any problem. That's why I'm confused, if it is blocked from Verizon, that how come it works in Georgia and not in KUrdistan?

    thanks

  11. #11
    grimreaper's Avatar
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    Quote Originally Posted by Gianni View Post
    Thanks for your reply..
    First of all I'm in Iraq, Kurdistan now and using Asiacell, besides 2 weeks ago I was in Georgia and there my blackberry was working on Magti and Geocell operators, without any problem. That's why I'm confused, if it is blocked from Verizon, that how come it works in Georgia and not in KUrdistan?

    thanks
    Yes, that is correct, Gianni.

    Please contact your current mobile provider, and see what solution they can offer you.

    I can only do so much from my end.

    Thank you.

  12. #12
    Gianni is offline BlackBerryOS Noobie
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    Quote Originally Posted by grimreaper View Post
    Yes, that is correct, Gianni.

    Please contact your current mobile provider, and see what solution they can offer you.

    I can only do so much from my end.

    Thank you.
    Thank you so much for your help...

    I was giving them **** last 5 days, but nobody knows what to do, they only say it is blocked and I have to buy new BB in their office
    So if it is blocked from Asiacell, there is no chance I can get BB services as I guess.

    not good news

  13. #13
    debley01 is offline BlackBerryOS Noobie
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    Blackberry Protect

    What is the Blackberry Protect application for actually and how does it work? Thanks in advance.

  14. #14
    debley01 is offline BlackBerryOS Noobie
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    Upgrade OS

    I use Storm 2, 9550, OS 5.0.0. Can I upgrade it to higher OS?

    Thank you.

  15. #15
    Joe Jerde's Avatar
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    Quote Originally Posted by debley01 View Post
    I use Storm 2, 9550, OS 5.0.0. Can I upgrade it to higher OS?

    Thank you.
    OS 5 is the highest you can upgrade to. The latest version of OS 5 for the Storm 9950 is here... AppalachianWireless_9550_5.0.0.1082 - Downloads - BlackBerryOS.com

    Click the button in the bottom right of a post to say thanks!
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  16. #16
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    Quote Originally Posted by debley01 View Post
    What is the Blackberry Protect application for actually and how does it work? Thanks in advance.
    Check this thread and you will know all you need to regarding Blackberry Protect. It is compatable with devices using 4.0 OS up to the current OS releases.
    “Great minds discuss ideas. Average minds discuss events. Small minds discuss people.”
    Eleanor Roosevelt

  17. #17
    jcjohnnie is offline BlackBerryOS Noobie
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    I'm having the same problem I switch from Verizon to simble mobile and now I can't get my emails and I live in the united state what can I do to get my emails

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