unlocked storm 2 blackberry but problem with data services. keeps on going back to "edge"

Hello,

I m using BB Storm2 9550 with DU, UAE. It is Unlocked from Verizon. I have done everything but still m not able to use BB services though I can call/text anybody. i.e. I still have "edge" rather then "EDGE"......

Any Help how can we unlock DATA services????

I have used the same service provider"DU" for months. and this works perfectly on my old balckberry.

Also I have used the following method suggested in another forum but still no success.
"Go to:
Options, advanced options, TCP and uncheck everything listed there.

Then
Manage connections, mobile network options, select 2g only!

Then
Options, advanced options, host routing table. Hit the menu button and select register now.

You may have to turn off and on your mobile connection after that a few times after that. But give it a few mins and you should see EDGE."

Initially it turns to GSM then turns to edge. But not EDGE. Tried the above procedure million times.

Please please please help!!

We've had a few inquiries with Storm 2 devices not working in India. I heard something about old numbers not being support for BlackBerry data any longer. Call your service provider to see if this is the case. Let us know what happens.

I remember I had a situation where my friend was using a BlackBerry Curve 8520 device, which was also unlocked to work with any carrier.
The issue he had experienced was exactly the same as yours, he could not recieve all of the features he paid for from a different carrier.
We tried several solutions, but to no avail.

Until one day......

The answer?

I simply backup up his Curve 8520, removed his GSM SIM card from the phone, wiped it completely, inserted the GSM SIM card back into the phone.
Re-installed an official OS for his Curve 8520 (don't forget to search & delete all Vendor.xml files), and wouldn't you know it, everything was working perfectly.

All data which was not previously working for the same device, was now working for his Curve 8520.

Maybe you need to wipe the device, wipe it completely, to give it a brand new official OS.

Let us know what the outcome is of your situation:)

Hi grimreaper,

I have no idea how to do that. Do I have to give it to an Blackberry expert. Is there a site showing step by step how to delete and put a new OS.
Appreciate your inputs!

Joe, my sim is working fine on old Blackberry. So I think it is not the problem with service provider.
SG

Quote:

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Originally Posted by SGMG

Hi grimreaper,

I have no idea how to do that. Do I have to give it to an Blackberry expert. Is there a site showing step by step how to delete and put a new OS.
Appreciate your inputs!

Joe, my sim is working fine on old Blackberry. So I think it is not the problem with service provider.
SG

---

You don't have to give your device to a BlackBerry expert, you can do it yourself, by following these links provided below.

All In One Guide - How To Upgrade Your Device - with Pictures & Videos

AppalachianWireless_9550_5.0.0.1082

How To search for & delete your vendor.xml file.

Hi grimreaper,

Sorry if I sound naive. I'm not a tech savy person.
please confirm if i have to do the above steps in the order mentioned by you post.
like
Step 1. Backing Up Your Devices Main Information Using Desktop Manager.
Step 2. then Downloads: AppalachianWireless_9550_5.0.0.1082
Step 3. then remove all vendor. xml files.

Where's the step where we get the new OS for my device. or is it the one covered in step2?
Please confirm.
SGMG

Quote:

---

Originally Posted by SGMG

Hi grimreaper,

Sorry if I sound naive. I'm not a tech savy person.
please confirm if i have to do the above steps in the order mentioned by you post.
like
Step 1. Backing Up Your Devices Main Information Using Desktop Manager.
Step 2. then Downloads: AppalachianWireless_9550_5.0.0.1082
Step 3. then remove all vendor. xml files.

Where's the step where we get the new OS for my device. or is it the one covered in step2?
Please confirm.
SGMG

---

It's ok SGMG, #1 is always to back up your device, I highly recommend that.
Down the latest OS Update for your 9550, install it, look for the vendor.xml file(s), and update the device via USB cable.
Sit back, and watch:)

Guys
I really need your help please, I'm posting from Iraq.

So I have Storm 2 9550, OS is v5.0.0.1015,from Verizon. It is unloked and works perfectly in Georgia, all the BB services are available there. Now in Iraq, non of the operators :Asiacell, Zein ect, are able to set up blackberry services, they don't know reason, just "instead of EDGE (capital) is written edge :(

Now if I upgrade OS will it help?
Or what can be done to use my device as normal BB not just phone? :(

please advise..

Thanks for your help.

Radio data activation: Yes
Signal Level:-87 Db
Radio Access: EGDE
Network:Asiacell
IP:
Blackberry registration :NO
Connected to Blackberry: Abort
Blackberry pin-pin: Abort

:(

What I can do?

Quote:

---

Originally Posted by Gianni

Guys
I really need your help please, I'm posting from Iraq.

So I have Storm 2 9550, OS is v5.0.0.1015,from Verizon. It is unloked and works perfectly in Georgia, all the BB services are available there. Now in Iraq, non of the operators :Asiacell, Zein ect, are able to set up blackberry services, they don't know reason, just "instead of EDGE (capital) is written edge :(

Now if I upgrade OS will it help?
Or what can be done to use my device as normal BB not just phone? :(

please advise..

Thanks for your help.

Radio data activation: Yes
Signal Level:-87 Db
Radio Access: EGDE
Network:Asiacell
IP:
Blackberry registration :NO
Connected to Blackberry: Abort
Blackberry pin-pin: Abort

:(

What I can do?

---

Welcome to ::bbos:: Gianni


Verizon US Storm (9530 & 9520) owners are no longer allowed to register with Vodafone India Blackberry Service.

Vodafone customer care confirmed that starting June 2011, all US Verizon unlocked phones will only work as a normal phone and will NOT register to Vodafone carrier to provide BIS (BlackBerry Internet Service).



What this means is the unlocked device from US has to be used only for phone calling.

Since the unlocked Verizon blackberry devices are not getting 'registered' with the Indian carrier, "EDGE" will appear as "edge" irrespective to OS wipes/books, etc....

Apparently, the mobile provider is blocking use of Storm 9550 & 9520 device model(s).

The only other solution is to contact the carrier directly to confirm if this is in fact true, and what other solution can they provide.

If you have any changes in your issue(s), please reply back.

Thank you.

Thanks for your reply..
First of all I'm in Iraq, Kurdistan now and using Asiacell, besides 2 weeks ago I was in Georgia and there my blackberry was working on Magti and Geocell operators, without any problem. That's why I'm confused, if it is blocked from Verizon, that how come it works in Georgia and not in KUrdistan?

thanks

Quote:

---

Originally Posted by Gianni

Thanks for your reply..
First of all I'm in Iraq, Kurdistan now and using Asiacell, besides 2 weeks ago I was in Georgia and there my blackberry was working on Magti and Geocell operators, without any problem. That's why I'm confused, if it is blocked from Verizon, that how come it works in Georgia and not in KUrdistan?

thanks

---

Yes, that is correct, Gianni.

Please contact your current mobile provider, and see what solution they can offer you.

I can only do so much from my end.

Thank you.

Quote:

---

Originally Posted by grimreaper

Yes, that is correct, Gianni.

Please contact your current mobile provider, and see what solution they can offer you.

I can only do so much from my end.

Thank you.

---

Thank you so much for your help...

I was giving them **** last 5 days, but nobody knows what to do, they only say it is blocked and I have to buy new BB in their office :(
So if it is blocked from Asiacell, there is no chance I can get BB services as I guess.

not good news:(

What is the Blackberry Protect application for actually and how does it work? Thanks in advance.

I use Storm 2, 9550, OS 5.0.0. Can I upgrade it to higher OS?

Thank you.

Quote:

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Originally Posted by debley01

I use Storm 2, 9550, OS 5.0.0. Can I upgrade it to higher OS?

Thank you.

---

OS 5 is the highest you can upgrade to. The latest version of OS 5 for the Storm 9950 is here... AppalachianWireless_9550_5.0.0.1082 - Downloads - BlackBerryOS.com

Quote:

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Originally Posted by debley01

What is the Blackberry Protect application for actually and how does it work? Thanks in advance.

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Check this thread and you will know all you need to regarding Blackberry Protect. It is compatable with devices using 4.0 OS up to the current OS releases.