Trackball issues... help please?
So I've had my Tour 9630 since September 10, 2009. I'm a Verizon user. I've tried to research this a bit, but I'm not having much luck with fixing my issues.
Basically, I love my phone to death and haven't had any trouble with it up until a few days ago. My trackball has been terrible and I'm not sure what to do about it. At first the trackball would work normally scrolling vertically and horizontally to the right, but there was quite a bit of resistance when attempting to scroll to the left. I tried changing the horizontal scrolling sensitivity and had some luck with that, but I'm still having problems with it.
This morning I woke up and picked up my phone and the trackball scrolled easily, but for some reason it makes a weird clicking sound. It's not the clicking sound that you set in the trackball settings, it just sounds like it's not resting in there correctly. Also, when you press in the trackball to click on something it clicks oddly.
Has anyone had any experience with this or could someone provide some insight or knowledge about this issue? I am aware that this is a known issue with the Blackberry Tour but I figured that mine would've been one of the fixed ones. How do I know if it is one of the ones that shipped prior to the fix? Also, if I don't have insurance on my plan how does this work? I've heard of people getting a replacement but isn't the warranty period over?
The closest Verizon store is an hour away and I would hate to drive all the way there if there is something I can do to fix it without wasting all of that gas money.
Thanks in advance!