Thread: Need help upgrading OS to ANYTHING....

I have downloaded the 5.0 ..230 and i have tried to install this plus a few other ones. Everytime it gets to "connecting to boot rom" my Blackberry tour shuts off and disconnects from the computer. i have tried this with
DM
loader
and shrink-a-OS
and the result is always the same. Any help would be great. I am missing something somewhere?
Please help....

What happens if you leave it alone? Usually during an upgrade, my phone restarts a few times and can sit on a black screen for a while.
Posted via BlackBerry device

Originally Posted by olta777

What happens if you leave it alone? Usually during an upgrade, my phone restarts a few times and can sit on a black screen for a while.
Posted via BlackBerry device

I tried that but the phone totally disconnects from the computer. Im using xp pro. Its not just the black screen. I get a notice that the bb is not longer connected. I was hoping that it would turn on and keep going but no. I can hear the beep from the computer when it disconnects. I am clueless.

So any idea of what i am missing. Driving me crazy, as i usually don't have any problem with this kind of thing.

Try leaving the battery out while it does this step.

Do i have to wipe the BB first. I have read this a few places?? Yes i tried the battery out thing. Nothing...

Isn't your phone already wiped?

I am wiping again now.. I tried this last night and it still didn't work. I am using JL cmder.
OK so now this time it does say reload software 507.
I am reinstalling .230 now and will install that, and then i have to install the hybrid. CORRECT???

This is a new BB tour. The other one i tried had a "reload software 552" error and vzn gave me a new one.

Sure. I wouldn't shrink the OS to begin with. Just do thing incrementally to make sure things work.

Shit, i tried to use apploader to install the os after i wiped it and it disconnected again when it got to connecting to boot rom, and then it gets stuck on uploading ram image.

Why does it disconnect at that time... I sure don't want to buy a new Tour. i don't think Vzn is going to trade another one out...

Try following this guide: http://www.blackberryos.com/forums/b...tml#post108532

Also make sure that you are connecting directly to your computer's USB and have power management turned off for USB devices.

http://www.blackberryos.com/forums/r...merdinian.html

i just checked and power management is turned off. I am connected directly into the computer. it is a mac running xp in vmware. could this be the problem??

Originally Posted by jason

i just checked and power management is turned off. I am connected directly into the computer. it is a mac running xp in vmware. could this be the problem??

Have you tried DM in the Mac version rather than trying to run a windows program in virtual?

Try this:BlackBerry - Desktop Software for Mac

Originally Posted by jason

it is a mac running xp in vmware. could this be the problem??

That could possibly be one of the reason's why you are having trouble.

I sure hope that is the problem. I am trying it soon on a computer with vista.

there is a link in the post above for the mac version

i have the mac DM installed but it doesn't find the BB. I wiped it. unless there is a way to install an OS from there? Thanks.