Thread: Can't get Pc to reconize my Tour

you have to have mass storage mode on and it has to automatically connect when connected to a pc

Originally Posted by Rellims

Have you ever been able to connect it with WIN7 on there?

Try launching DM and while the Berry is connected do a battery pull and wait 30 seconds before re inserting the battery and see if it recognizes then.

No i just got it a few hours before i made the orginal post

tried the battery pull and no go


i have both mass media on and auto connect on


i think im going to go in to the repair center and have then check it i think something may be wrong with it

What version of DM are you running?

Originally Posted by sunkast

What version of DM are you running?

newest ?

Originally Posted by Sporkman

newest ?

Open DM, click on Help in the upper right, then click About. It should tell you what version you are running.

Originally Posted by sunkast

Open DM, click on Help in the upper right, then click About. It should tell you what version you are running.

i tried to downgrade lastnight so atm im running 4.6.0.19

I believe you have to use DM 5.0 or better for the PC to recognize your tour. You can download directly from blackberry.com, under Desktop Software. You should see it on the left hand column once you are on the site.

i had 5.0 installed and it did not see my Berry