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  1. #25
    Join Date
    Oct 2009
    Posts
    22
    When BBSAK runs it creates an empty backup folder. The folder gets created. Nothing is in it. When I put my mouse over the BBSAK application window it's just an hourglass and BBSAK is hung.

    I tried rebooting my laptop. A few times, no luck.

    I just went through the steps posted above - no luck. Unchecked, rechecked the first two, nada. Interestingly when I rechecked the first two options and select save my phone had a weird screen for a fraction of a second that looked like a white screen with very small writing then the phone rebooted - took about 5 mins to come back.



  2. #26
    Join Date
    Jul 2009
    PIN
    dunno right now
    Device
    Storm 9530
    OS
    151
    Posts
    13
    forget your 3rd party apps and just upgrade the os, you can just reinstall them via bb app world or ota anyway. if that's not acceptable, use another software to backup the 3rd party apps and then go from there. if the phone rebooted as you described i sense this is a software issue not a hardware one.

  3. #27
    Join Date
    Oct 2009
    Posts
    22
    Quote Originally Posted by travva View Post
    forget your 3rd party apps and just upgrade the os, you can just reinstall them via bb app world or ota anyway. if that's not acceptable, use another software to backup the 3rd party apps and then go from there. if the phone rebooted as you described i sense this is a software issue not a hardware one.
    perfect. Hell I think I only have a couple of apps anyway I just got the phone last month.

    OK - can anyone recommend me an OS for my Verizon Tour that will hopefully improve my bluetooth?

    Thanks everyone for all your input and help with this.



  4. #28
    Join Date
    Sep 2009
    Device
    Tour 9630
    Posts
    60
    OS upgrade will solve the Bluetooth "muffled sound" problems.

    Sometimes I have trouble with BBSAK under Vista64. Here's my tip: load BBSAK without DM running.. then load DM.. then click connect on BBSAK. Sometimes the apps backup works for me, sometimes not.. when it doesn't, I get a Backup folder with a something.alx file but no *.COD files. When it works, the screen flashes and I get all the *.COD files dumped with a something.alx. Haven't figured out why it works sometimes and not other times.

    You might want to backup apps with DM Device Switch Wizard, if BBSAK route doesn't work for you.

  5. #29
    Join Date
    Oct 2009
    Posts
    22
    Quote Originally Posted by mallinj View Post
    OS upgrade will solve the Bluetooth "muffled sound" problems.
    Thanks - what version is recommended?



  6. #30
    Join Date
    Sep 2009
    Device
    Tour 9630
    Posts
    60
    Quote Originally Posted by denisl View Post
    Thanks - what version is recommended?
    5.0.0.230 but it is UNOFFICIAL.. meaning that you will not receive support from your carrier... only blackberryos.com and the internet.

  7. #31
    Join Date
    Aug 2009
    Location
    Raleigh, NC
    PIN
    's and nee
    Device
    9550
    OS
    5.0.0.607
    Posts
    937
    Did you ever get this resolved?

  8. #32
    Join Date
    Oct 2009
    Posts
    22
    actually just getting ready to load .230 but I cannot find where the download is?

    Can someone please point me to the link?

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