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  1. #21
    denisl is offline BlackBerryOS Friend
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    BBSAK is not working. I upgraded to .NET 3.5 (latest), installed BBSAK and connected to by blackberry. I hit Backup Apps, pop-up window tells me the screen may flash... and nothing. It's been 10 minutes so far. BBSAK just sits there hung...




  2. #22
    sunkast Guest
    Quote Originally Posted by denisl View Post
    BBSAK is not working. I upgraded to .NET 3.5 (latest), installed BBSAK and connected to by blackberry. I hit Backup Apps, pop-up window tells me the screen may flash... and nothing. It's been 10 minutes so far. BBSAK just sits there hung...
    Check the program folder for BBSAK and see if it has created a backup folder inside and if there are any files inside it.

  3. #23
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    Neolantis is offline BlackBerryOS Grand Master Follow Neolantis On Twitter
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    Quote Originally Posted by denisl View Post
    BBSAK is not working. I upgraded to .NET 3.5 (latest), installed BBSAK and connected to by blackberry. I hit Backup Apps, pop-up window tells me the screen may flash... and nothing. It's been 10 minutes so far. BBSAK just sits there hung...
    Quote Originally Posted by sunkast View Post
    Check the program folder for BBSAK and see if it has created a backup folder inside and if there are any files inside it.
    Since you guys are off line I'll put in my thought as well...

    If nothing is happening like you report &/or the folder is non-existent or empty, restart the PC and try again.

    The 1.5 version, for some reason, has this issue. I have experienced this a multitude of times.

    Let us know if that helps & Welcome to !
    Click the Like button to thank me.
    Retired Administrator--I never try anything, I just do it.....Wanna try me?--

  4. #24
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    Prince Jah is offline BlackBerryOS Addict
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    Hey I read this off CB. I think its for the storm OS but I figure Bluetooth is Bluetooth.. I tried it on my storm and it worked purrrrfect! good luck
    Originally Posted by jgutie6634
    Have you tried this for your Bluetooth issues?

    1. Disable Bluetooth
    2. Go to Options->Bluetooth->BB Button->Options
    3. At the Bottom are the Services. Uncheck ALL OF THEM
    4. Save the configuration
    5. Now delete devices that have been previously paired
    6. Go back to the Services and re-check the ones you need.
    7. Re-pair the device

  5. #25
    denisl is offline BlackBerryOS Friend
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    When BBSAK runs it creates an empty backup folder. The folder gets created. Nothing is in it. When I put my mouse over the BBSAK application window it's just an hourglass and BBSAK is hung.

    I tried rebooting my laptop. A few times, no luck.

    I just went through the steps posted above - no luck. Unchecked, rechecked the first two, nada. Interestingly when I rechecked the first two options and select save my phone had a weird screen for a fraction of a second that looked like a white screen with very small writing then the phone rebooted - took about 5 mins to come back.

  6. #26
    travva is offline BlackBerryOS Friend
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    forget your 3rd party apps and just upgrade the os, you can just reinstall them via bb app world or ota anyway. if that's not acceptable, use another software to backup the 3rd party apps and then go from there. if the phone rebooted as you described i sense this is a software issue not a hardware one.

  7. #27
    denisl is offline BlackBerryOS Friend
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    Quote Originally Posted by travva View Post
    forget your 3rd party apps and just upgrade the os, you can just reinstall them via bb app world or ota anyway. if that's not acceptable, use another software to backup the 3rd party apps and then go from there. if the phone rebooted as you described i sense this is a software issue not a hardware one.
    perfect. Hell I think I only have a couple of apps anyway I just got the phone last month.

    OK - can anyone recommend me an OS for my Verizon Tour that will hopefully improve my bluetooth?

    Thanks everyone for all your input and help with this.

  8. #28
    mallinj is offline BlackBerryOS Enthusiast Follow mallinj On Twitter
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    OS upgrade will solve the Bluetooth "muffled sound" problems.

    Sometimes I have trouble with BBSAK under Vista64. Here's my tip: load BBSAK without DM running.. then load DM.. then click connect on BBSAK. Sometimes the apps backup works for me, sometimes not.. when it doesn't, I get a Backup folder with a something.alx file but no *.COD files. When it works, the screen flashes and I get all the *.COD files dumped with a something.alx. Haven't figured out why it works sometimes and not other times.

    You might want to backup apps with DM Device Switch Wizard, if BBSAK route doesn't work for you.

  9. #29
    denisl is offline BlackBerryOS Friend
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    Quote Originally Posted by mallinj View Post
    OS upgrade will solve the Bluetooth "muffled sound" problems.
    Thanks - what version is recommended?

  10. #30
    mallinj is offline BlackBerryOS Enthusiast Follow mallinj On Twitter
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    Quote Originally Posted by denisl View Post
    Thanks - what version is recommended?
    5.0.0.230 but it is UNOFFICIAL.. meaning that you will not receive support from your carrier... only blackberryos.com and the internet.

  11. #31
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  12. #32
    denisl is offline BlackBerryOS Friend
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    actually just getting ready to load .230 but I cannot find where the download is?

    Can someone please point me to the link?

  13. #33
    denisl is offline BlackBerryOS Friend
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    found 5.0.0.230 on bbhybrids

    When I go to control panel to remove the bbery device sw it isn't listed.

    I have bb desktop and bb sync

    Am I good to proceed?

  14. #34
    denisl is offline BlackBerryOS Friend
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    OK - I installed .230.

    Next, and hopefully final question.

    BBSAK v1.5 is not giving me an option to restore apps.
    I was able to backup apps but there is no restore apps button on the BBSAK menu.

    Help. thks.

  15. #35
    sunkast Guest
    Quote Originally Posted by denisl View Post
    OK - I installed .230.

    Next, and hopefully final question.

    BBSAK v1.5 is not giving me an option to restore apps.
    I was able to backup apps but there is no restore apps button on the BBSAK menu.

    Help. thks.
    Use Load OS. Then when it gets to the applications list, there should be an Add button. Find the ALX file that BBSAK backed up and load the ALX.

  16. #36
    denisl is offline BlackBerryOS Friend
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    Here's the update... Installed 5.0.0.230 and my bluetooth is clear as a bell.
    That solved it.

    Thanks everyone for walking me through the upgrade process.

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