So... I decided to go to .230 but BBSAK isn't wiping properly
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Thread: So... I decided to go to .230 but BBSAK isn't wiping properly

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    mallinj is offline BlackBerryOS Enthusiast Follow mallinj On Twitter
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    Exclamation So... I decided to go to .230 but BBSAK isn't wiping properly

    Everything backed up.

    I have my Tour connected properly but when I click on Wipe Device in BBSAK (v. 1.5) it does the "Are you sure?" (Yes) and then does "Wipe Complete!" without wiping anything. Am I doing something wrong?

    Edit: Just doing a wipe from the Tour now with Apps being wiped. We shall see if this is sufficient to load the new OS.
    Last edited by mallinj; 09-23-2009 at 08:39 PM.




  2. #2
    sunkast Guest
    Does your device require a password?

  3. #3
    Fletchdude's Avatar
    Fletchdude is offline BlackBerryOS Inspired Follow Fletchdude On Twitter
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    Wirelessly posted

    Also what version of bbsak you using?? I have had trouble with the updated version so now I only use the first version. Also you need to have dm up on updated version. Make sure you don't have password protected set in your security options.
    If you don't have a Blackberry than your Last!!!

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    Neolantis's Avatar
    Neolantis is offline BlackBerryOS Grand Master Follow Neolantis On Twitter
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    I had the same issue with a couple of functions in bbsak version 1.5

    Restarting the PC is what solved my problem.

    Post back if you have solved it or not please.
    Thanks
    Click the Like button to thank me.
    Retired Administrator--I never try anything, I just do it.....Wanna try me?--

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    olta777 is offline BlackBerryOS Wizard
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    Moved thread to Tour subforum.
    Last edited by olta777; 09-24-2009 at 01:30 AM.

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    noelfales is offline BlackBerryOS Enthusiast
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    BBSAK problem

    Ever since I wiped with BSAK, I am unable to connect my device to my computer (and I had the same symptom as above - 'wipe complete' came instantly after I chose y to proceed). I now can't load any os because the ap loader won't run because the computer can't find my device. Anyone have any suggestions - thanks

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    noelfales is offline BlackBerryOS Enthusiast
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    BBSAK Problem continued

    The funny thing is that when I launch BBSAK, I am connected instantly and it shows my pin. Hitting disconnect does nothing in BBSAK unless I re wipe, after which it does finally disconnect but thereafter, my computer still can't find my device - now I'm sitting with a 507 and can't load an os because I can't connect - HELP

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    olta777 is offline BlackBerryOS Wizard
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    Quote Originally Posted by noelfales View Post
    The funny thing is that when I launch BBSAK, I am connected instantly and it shows my pin. Hitting disconnect does nothing in BBSAK unless I re wipe, after which it does finally disconnect but thereafter, my computer still can't find my device - now I'm sitting with a 507 and can't load an os because I can't connect - HELP
    I can help you walk thru the process, but would like you to give me a little more info on the situation:

    1. What OS are you trying to load?
    2. What steps have you already taken (besides the wiping )?


  9. #9
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    noelfales is offline BlackBerryOS Enthusiast
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    BBsak problem

    Here are the steps I took
    backed up using DM
    backed up third party using BBSAK
    wiped using BBSAK
    installed 191 on computer
    overwrote 191 with the 230 hybrid install
    deleted the vendor file
    deleted the Rim Internal Tools using add/delete
    tried to run ap loader and it wouldn't run (double clicked the icon - nothing)
    then ran DM to see if it was a connection problem - couldn't connect
    (funny thing was device manager showed a usb connection with my pin)
    uninstalled and reinstalled DM - no help
    I have to get up in 3 hours but this is driving me nuts
    any help would be really welcomed

  10. #10
    olta777 is offline BlackBerryOS Wizard
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    Quote Originally Posted by noelfales View Post
    Here are the steps I took
    backed up using DM
    backed up third party using BBSAK
    wiped using BBSAK
    installed 191 on computer
    overwrote 191 with the 230 hybrid install
    deleted the vendor file
    deleted the Rim Internal Tools using add/delete
    tried to run ap loader and it wouldn't run (double clicked the icon - nothing)
    then ran DM to see if it was a connection problem - couldn't connect
    (funny thing was device manager showed a usb connection with my pin)
    uninstalled and reinstalled DM - no help
    I have to get up in 3 hours but this is driving me nuts
    any help would be really welcomed

    OK, looks like you are doing everything correctly...How about try:

    -restarting PC
    -Here is also a thread that may help: http://www.blackberryos.com/forums/b...ze-device.html
    -Run loader as admin (right click on loader.exe)
    -Try launching loader thru BBSAK

    Try those...let us know what happens...and will go from there.

    I totally understand how frustrating that may be. :crazy::duh: :17:

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    noelfales is offline BlackBerryOS Enthusiast
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    BBSAK problem

    Rebooted about 9 times
    I am the administrator so I guess run as administrator is automatic
    launching ap loader through BBSAK did nothing

    I will try the link you sent me - but it says to do a hard reset - how do you do that with nothing but a 507 screen?? - thanks noel

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    olta777 is offline BlackBerryOS Wizard
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    Quote Originally Posted by noelfales View Post
    Rebooted about 9 times
    I am the administrator so I guess run as administrator is automatic
    launching ap loader through BBSAK did nothing

    I will try the link you sent me - but it says to do a hard reset - how do you do that with nothing but a 507 screen?? - thanks noel
    Hard reset is a battery pull.

  13. #13
    olta777 is offline BlackBerryOS Wizard
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    I believe you take battery out, open loader, then at a certain point put battery in.

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    mallinj is offline BlackBerryOS Enthusiast Follow mallinj On Twitter
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    Wirelessly posted

    Neo, I eventually got the wipe to work. BBSAK was fussy. And, yes, I used my password. Nonetheless, the stars aligned and the wipe worked.
    I write about stuff, including Blackberry stuff at http://tbottle.com and you can follow it on Twitter at http://twitter.com/techbottle.

  15. #15
    rajones19 is offline BlackBerryOS Friend Follow rajones19 On Twitter
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    I've also had trouble with the later versions of BBSAK. They (1.4 and 1.5) seem to do what they're supposed to do, but they never finish. After a period of time, I just assume they're done and close them. When you wipe, the 'Completed' box comes up fairly quickly; it actually takes it a few minutes to complete the wipe for me. The box pops up way too early.

  16. #16
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    Wirelessly posted (Storm 9530)

    I'm not a programmer by any means but I believe when BBSAK says completed after pressing the wipe button, it means that it has completed the command to wipe the phone. Since the phone doesn't have an OS on it after the wipe, it can't tell BBSAK that its completed the wipe. Just my two cents.

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