Page 3 of 3 FirstFirst 123
Results 17 to 23 of 23

  1. #17
    Join Date
    Jul 2009
    Location
    Nashville, TN
    PIN
    *******
    Device
    9630 Tour
    OS
    4.7
    Posts
    53
    Just got my 3rd Tour today. Aug 27th build date and made in Mexico. So far terrific, but so was my last one when it was new. We'll see in about 2 weeks.



  2. #18
    Join Date
    Aug 2009
    Location
    Raleigh, NC
    PIN
    's and nee
    Device
    9550
    OS
    5.0.0.607
    Posts
    937
    Quote Originally Posted by hallwaypd View Post
    Just got my 3rd Tour today. Aug 27th build date and made in Mexico. So far terrific, but so was my last one when it was new. We'll see in about 2 weeks.
    Was it one with the now famous green dot?

    And while we're talking trackballs...does anyone have any idea if we would be able to replace the ball with a pad? I have no idea if it would work, but it would be awesome if it would...



  3. #19
    Join Date
    Apr 2009
    Location
    ohio
    PIN
    ch me then
    Device
    9550 Storm 2
    OS
    5.0.0.428
    Posts
    4,387
    Quote Originally Posted by TemperamentalMan View Post
    Was it one with the now famous green dot?

    And while we're talking trackballs...does anyone have any idea if we would be able to replace the ball with a pad? I have no idea if it would work, but it would be awesome if it would...


    I dont think that would be possible just for the fact that the trackpad requires a different hold in the phone and different shaped hole. So i mean you might be able to duct tape it there, but I would think there would be some changes in the os for a track pad as well.



  4. #20
    Join Date
    Jul 2009
    Location
    Nashville, TN
    PIN
    *******
    Device
    9630 Tour
    OS
    4.7
    Posts
    53
    Quote Originally Posted by TemperamentalMan View Post
    Was it one with the now famous green dot?


    No, it wasn't a retail box, but a small white box that RIM sent for warranty replacements. My second tour came in the same type box, although it was earlier. I did ask to see the box and that's where I was able to find the build date of Aug 27. It is my understanding from forum searching that the problems should have been resolved after Aug 3, but no official confirmation of that from the Sprint store. Is this speculation or does someone know this for sure?

  5. #21
    Join Date
    Aug 2009
    Location
    Sarasota, Florida
    PIN
    Just Ask!
    Device
    Tour 9630
    OS
    4.7.1.40
    Posts
    57

    Post Trackball swap

    If you just saw the youtube Video of a very intuitive person with atout and the the video he made to show people how to swap a trackball on the tour, you would not be so anxious to do it believe me.

    Mie luckily has been perfect since day 1 out of the box and remains that way.
    Just thought I would throw that in.



    Jan



  6. #22
    Join Date
    Aug 2009
    Location
    Raleigh, NC
    PIN
    's and nee
    Device
    9550
    OS
    5.0.0.607
    Posts
    937
    I've taken a look at several videos. Fortunately since I swapped my Tour it's spot on. The green dot is "so-far-so-good".

  7. #23
    Join Date
    Oct 2009
    Location
    DFW
    PIN
    30BC7A13
    Device
    Tour
    OS
    5.0.0.419
    Posts
    19
    Ok Sprint store Tech here. And TM can vouch for that. Right now as per Sprint policy a Tour with trackball issues is swapped out. Now if its within 30 days of activation it should be in store. If its out of that then your looking at one being ordered most likely. Alot of that depends on the store and the management there. Weve been told by our Blackberry rep that it was a hardware issue but the newer devices and the replacement models should be good. So looks like its the same on this side as with VZW.

Page 3 of 3 FirstFirst 123

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •