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  1. #33
    Join Date
    Aug 2009
    Location
    Raleigh, NC
    PIN
    's and nee
    Device
    9550
    OS
    5.0.0.607
    Posts
    937
    OK. I pulled all of those files out. I haven't restarted the PC as of yet, but it didn't fix it. It's still pulling the same thing up on DM. LMAO this is insane.

    Going to try and restart again and see if that has ANYTHING to do with it.



  2. #34
    Join Date
    Mar 2009
    Location
    Saturn
    PIN
    which one?
    Device
    9900/PlayBook
    OS
    good question
    Carrier
    All of them
    Posts
    2,405
    Quote Originally Posted by TemperamentalMan View Post
    OK. I pulled all of those files out. I haven't restarted the PC as of yet, but it didn't fix it. It's still pulling the same thing up on DM. LMAO this is insane.

    Going to try and restart again and see if that has ANYTHING to do with it.
    no it doesnt make any difference, are you sure you moved all the files, there should be at least two of them and a lot of files for docs to go

  3. #35
    Join Date
    Aug 2009
    Location
    Raleigh, NC
    PIN
    's and nee
    Device
    9550
    OS
    5.0.0.607
    Posts
    937
    Yeah there were several of them actually and a boatload for DTG. They are all in the Removed Files folder in the Java folder now. I just finished a reboot (got ur message after I restarted LOL)...

    Nope. Nothing has changed. It's still showing the same thing on DM.

    On my wife's PC with her Pearl Flip I have none of these problems LOL. Figures. OK...when I got the phone, the only thing I did was install the DM. I didn't install any OS to the PC. Should I remove the OS, remove DM, remove the RIM folder and reinstall the DM?



  4. #36
    Join Date
    Mar 2009
    Location
    Saturn
    PIN
    which one?
    Device
    9900/PlayBook
    OS
    good question
    Carrier
    All of them
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    try just removing the OS

  5. #37
    Join Date
    Aug 2009
    Location
    Raleigh, NC
    PIN
    's and nee
    Device
    9550
    OS
    5.0.0.607
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    937
    OK gimme a few on that one. Will it automatically reinstall the driver for the phone?



  6. #38
    Join Date
    Aug 2009
    Location
    Raleigh, NC
    PIN
    's and nee
    Device
    9550
    OS
    5.0.0.607
    Posts
    937
    I've removed all BB software from the PC and reinstalled DM this morning. I still have the same issue. Downgrade/Remove DTG and BBM. Grrrrrrrrrrrrr

  7. #39
    Join Date
    Aug 2009
    Location
    Raleigh, NC
    PIN
    's and nee
    Device
    9550
    OS
    5.0.0.607
    Posts
    937
    Now that I've removed and reinstalled, where are the folders for the OS? There is no longer a "shared" folder in my Common Files/RIM/ folder.

  8. #40
    sunkast Guest
    Quote Originally Posted by TemperamentalMan View Post
    Now that I've removed and reinstalled, where are the folders for the OS? There is no longer a "shared" folder in my Common Files/RIM/ folder.
    Doesn't sound like it's installed if you aren't seeing those folders any more.

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