Noob DM question. Help!? - Page 2
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Thread: Noob DM question. Help!?

  1. #21
    TemperamentalMan's Avatar
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    OK. I found the folder "Loader Files". In that folder I have two additional folders:

    1. 9630-v4.7.1.40_P4.1.0.40
    2. Java

    I renamed the 9630-v4.7.1.40_P4.1.0.40 folder to "A9630-v4.7.1.40_P4.1.0.40" and it didn't help. I've been playing with Plazmic and loaded a theme onto the phone. During the process, it asked if I wanted to either downgrade Documents To Go or remove it. It also had only the option to downgrade or remove BBM 4.7. I'm running 5.0.

    I went through the process just to see and YUP! It removed Documents To Go and BBM. BBM 5.0 was still on there but it refused to work. I removed it through Options / Advanced Options / Applications and reinstalled (BBM 5.0) and it works great once again.

    I'm stumped. Did I rename the wrong folder? Should I remove both the OS and the Desktop Software, then reinstall just the Desktop Software and see what happens?




  2. #22
    ealvnv's Avatar
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    it sounds like is pulling those two, dtg and bbm from the os folder, what version of docs to go are you running? try renaming the folder to something different maybe some xxxxxx
    BlackBerry by Choice!

  3. #23
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    It's the Premium Version. 1.007.042. And you think that instead of adding the "A" in front, make a larger change in the name of that folder?

  4. #24
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    Quote Originally Posted by TemperamentalMan View Post
    It's the Premium Version. 1.007.042. And you think that instead of adding the "A" in front, make a larger change in the name of that folder?
    i did what i suggested to you and was the only way to stop dm doing that....
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  5. #25
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    If I remove the check, the option changes from downgrade to remove. I've renamed the OS folder to "CRAP" and it did the same. I'm going to reboot Windows after the rename and see if that makes a difference. I'm also going to reboot the phone.

  6. #26
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    if that doesnt work you can go into the os folder and locate the axl file for docs to go and rename it to something diff then its original name
    BlackBerry by Choice!

  7. #27
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    The phone is still booting...LOL. WOW Vista beat it! That's scary. As soon as it loads I'll check. Can I rename the original BBM 4.7 app as well? It keeps asking the same (downgrade/remove)?

  8. #28
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    That didn't work either. I've pulled the whole alx file for DTG out of the OS folder. Screw renaming it. BUT I can't find the alx file for BBM. I'm guessing it's in the core install and can't be removed/renamed like this?

  9. #29
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    LMAO well...I pulled the DTG alx file OUT OF THE OS folder. Guess what?! It's STILL showing up on the Desktop Manager under the Application loader. Same options (downgrade/remove).

    When I put DTG on the phone, I removed the trial version completely and installed the file via SMS from DTG.

    ***Should I remove the OS installation from the PC under "Add/Remove Programs"? Then run the DM and see what happens?
    Last edited by TemperamentalMan; 09-02-2009 at 11:56 PM.

  10. #30
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    Quote Originally Posted by TemperamentalMan View Post
    The phone is still booting...LOL. WOW Vista beat it! That's scary. As soon as it loads I'll check. Can I rename the original BBM 4.7 app as well? It keeps asking the same (downgrade/remove)?
    easy way to do that is as follow:
    go to your os java folder
    create a new folder and named to removed files
    locate all the files named net_rim_bb_qm_per and move them to the folder you just created, do the same for the docst to go files that would stop the dm to ask you to reload them, do not delete them just move them
    BlackBerry by Choice!

  11. #31
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    OK I just found a folder called "JAVA" in the OS folder that has cod files, alx files, etc. Pull from there? Or in the main OS folder?

  12. #32
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    Quote Originally Posted by TemperamentalMan View Post
    OK I just found a folder called "JAVA" in the OS folder that has cod files, alx files, etc. Pull from there? Or in the main OS folder?
    that java folder is the one we are looking for
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  13. #33
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    OK. I pulled all of those files out. I haven't restarted the PC as of yet, but it didn't fix it. It's still pulling the same thing up on DM. LMAO this is insane.

    Going to try and restart again and see if that has ANYTHING to do with it.

  14. #34
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    Quote Originally Posted by TemperamentalMan View Post
    OK. I pulled all of those files out. I haven't restarted the PC as of yet, but it didn't fix it. It's still pulling the same thing up on DM. LMAO this is insane.

    Going to try and restart again and see if that has ANYTHING to do with it.
    no it doesnt make any difference, are you sure you moved all the files, there should be at least two of them and a lot of files for docs to go
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  15. #35
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    Yeah there were several of them actually and a boatload for DTG. They are all in the Removed Files folder in the Java folder now. I just finished a reboot (got ur message after I restarted LOL)...

    Nope. Nothing has changed. It's still showing the same thing on DM.

    On my wife's PC with her Pearl Flip I have none of these problems LOL. Figures. OK...when I got the phone, the only thing I did was install the DM. I didn't install any OS to the PC. Should I remove the OS, remove DM, remove the RIM folder and reinstall the DM?

  16. #36
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    try just removing the OS
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  17. #37
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    OK gimme a few on that one. Will it automatically reinstall the driver for the phone?

  18. #38
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    I've removed all BB software from the PC and reinstalled DM this morning. I still have the same issue. Downgrade/Remove DTG and BBM. Grrrrrrrrrrrrr

  19. #39
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    Now that I've removed and reinstalled, where are the folders for the OS? There is no longer a "shared" folder in my Common Files/RIM/ folder.

  20. #40
    sunkast Guest
    Quote Originally Posted by TemperamentalMan View Post
    Now that I've removed and reinstalled, where are the folders for the OS? There is no longer a "shared" folder in my Common Files/RIM/ folder.
    Doesn't sound like it's installed if you aren't seeing those folders any more.

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