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  1. #9
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Quote Originally Posted by Buzzdar View Post
    my only thing is why would they open a new box and just put phone and battery in a box to ship it
    To save on the accessories. Those cost money.



  2. #10
    Join Date
    Mar 2009
    Location
    Boise
    Posts
    8,535
    Quote Originally Posted by jlevy73 View Post
    I don't think VZW has refurbed phones phones yet so I am pretty sure it was a new one. Also, if it was refurbed, they don't send you another battery.
    Yes VZW has refurbs that is what they sent me originally until I pointed out I was within my 30 days.

  3. #11
    Join Date
    Mar 2009
    Device
    9630
    OS
    5.0.0.191
    Posts
    45
    Here is my experience I am on my third tour the first replacement was done in store out of new box so I knew it was new. Last week trackball went screwy and VZW said we have no refurbs in stock so you get a new one sent me an entire box just like the day I bought it. Called to get wife's replaced same story new in the box on the way.



  4. #12
    Join Date
    Mar 2009
    Location
    bama
    PIN
    what's tha
    Device
    DROID
    OS
    2.0
    Posts
    1,210
    i have had to replace my sons storm 3 times. the first was right after we got it,verizon replaced it with a brand new one. the second was from asurion and they sent a refurb. the third was from asurion and it was a brand new one. with all three i was told to keep all the accessories and send back the phone by itself.

  5. #13
    Join Date
    Mar 2009
    Device
    9630
    OS
    5.0.0.191
    Posts
    45
    FYI Asurion does not have Brand New phones they are a third party insurance company.



  6. #14
    Join Date
    Mar 2009
    Location
    bama
    PIN
    what's tha
    Device
    DROID
    OS
    2.0
    Posts
    1,210
    Quote Originally Posted by scooter1219 View Post
    FYI Asurion does not have Brand New phones they are a third party insurance company.
    they must have bought one from RIM just for me. it was sealed up tight in a brand new box...no way it was a furb.

  7. #15
    Join Date
    Apr 2009
    Location
    USA
    PIN
    P DADDY
    Device
    Storm 9530 and Tour 9630, Both on VZW
    OS
    5.0.230
    Posts
    108
    Wirelessly posted

    Sometimes with refurbished phones there will be a green dot sticker on the sticker under the battery with the esn and whatnot.

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