Thread: VZW Visual voice mail for Tour

I have noticed that Visual Voice Mail for the tour does not automatically sync. I have to wait till the voice mail message hits my phone, open VVM and tell it to sync for it to pick the message up. Is anybody else running into this?

I have it on my Tour and it's been working as it should since it was put on it. No problems here, knock on wood. Don't know what would cause that.

Hmm odd my Syncs fine, maybe try reinstalling it ?

Originally Posted by Kris

Hmm odd my Syncs fine, maybe try reinstalling it ?

Ive re-installed a couple of times, but it still doesnt automatically let me know and view the voice mail. I have to open the program and hit sync to mailbox for it to pull up the message. Is that what it's supposed to be doing? My Storm puled them automatically.

Maybe you should move over to YouMail WAY better and free haha

Originally Posted by mule0331

I have noticed that Visual Voice Mail for the tour does not automatically sync. I have to wait till the voice mail message hits my phone, open VVM and tell it to sync for it to pick the message up. Is anybody else running into this?

I assume you called Verizon and had the VVM service added to you account ($2.99 / mo.)? If so, and it's not sync-ing, I'd call VZW support.

Mine works perfectly. Very nice when getting off a flight and not having to listnen to all the messages.

Wirelessly posted (storm 9530)

Originally Posted by mule0331

Originally Posted by Kris

Hmm odd my Syncs fine, maybe try reinstalling it ?

Ive re-installed a couple of times, but it still doesnt automatically let me know and view the voice mail. I have to open the program and hit sync to mailbox for it to pull up the message. Is that what it's supposed to be doing? My Storm puled them automatically.

Mule did you check permissions and settings? Its been a while since I've had this,
If I remember correctly, there is a setting for that.
P.s. Kris is right, youmail is better and free!

Originally Posted by mule0331

I have noticed that Visual Voice Mail for the tour does not automatically sync. I have to wait till the voice mail message hits my phone, open VVM and tell it to sync for it to pick the message up. Is anybody else running into this?

Mule I found this while searching around this morning it is worth a shot my friend

Solution
Contact Verizon at 1-800-922-0204 and get into Blackberry support. Tell them you switched from a Storm to a Tour and VVM is not working properly. What the Verizon tech has to do is go into their database and refresh whatever record is necessary for VVM to be tagged to your device.

Once this is done, VVM will function just like it should.

Originally Posted by Bryan

Mule I found this while searching around this morning it is worth a shot my friend

Beautiful. I will call right now. Thanks as always my brother!

Originally Posted by mule0331

Beautiful. I will call right now. Thanks as always my brother!

My pleasure let us know if that makes any difference :fing02:

That did it. It was a VZW issue they had to fix on their end.

Yes mule..Bryan is the man...

Originally Posted by mule0331

That did it. It was a VZW issue they had to fix on their end.

Glad to hear it Mule :dance:

Glad you got the fix mule!

Originally Posted by MePascal

Yes mule..Bryan is the man...

Lol, everybody is da man on this site. Thats whats so great, if one doesn't know, somebody on here will. Thanks to everybody in here. Thats why I stick with this site exclusively.