Welcome to BlackberryOS tredn. I apologize no one has answered your post yet. I could speculate that maybe Sprint hasn't updated their software for the Tour yet. Have you called Sprint and asked them regarding this?
Sprint rep told me that smartview will not support the tour. I have a document from sprint though on how to set up the tour as a PAM. I can email the document to someone/prefer an admin and they can host the document. And actually starting with the tour rim will no longer support smartview
thanks for the quick replies and the warm welcome. I did engage our rep this afternoon to find out what they intend to do with the smartview tour situation. The SE didn't have an answer so he escalated it within sprint. we'll see if i get the same answer back that you did.
Setting up the PAM would be great, please let me know if one of the mods can host it.