I am on my 3rd Tour and they have all had the trackball issue......Pressing down hard on it every few days is the best solution I found....aside from endlessly swapping phones....
I have another issue that I honestly thought was me being crazy. I have had the problem with all three phones.....When my phone is ringing, or any kind of sound notification whatsoever, if I pick it up anything more than gently, the ringer will stop.
I confirmed this today by calling myself from a landline and shaking my phone. Sure as hell, about 3 out of 5 times, the ringer would stop, but I could still answer the call.
Anyone else noticed this problem?
I'm on my 3rd Tour and after two weeks I was beginning to have trackball issues again. I too was told from VZW that it is a software issue. I decided to take the plunge and replaced my trackball with the black G1 trackball I reveived for my curve from cnn. After watching the tutorial it was a snap to replace the ball. It took no more than 10 minutes. Its definitely hardware releated. The trackball works flawlessly. The ball is great. The ball is bigger and I no longer have the stuttering delay or that grainy feeling I had previously. Now I can say its the best Blackberry that I have had and I have gone through them all .
I may end up retro-fitting mine as well. On my second tour for a few weeks now and it has worked flawlessly until now. Now it's starting to flake out again.
RIM really screwed the pooch on this one.
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