Poll: Are you getting the Tour?

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  1. #9
    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by jlevy73 View Post
    Hell yeah I'm getting it and the Storm 2 (OBD for life). And yes bitching does work great with VZW. For a telecom company their CS is not bad.
    I actually have to say that their CS is top notch (at least for me) I have never gone away mad after I have called with an issue.



  2. #10
    Brett Wyman is offline BlackBerryOS Master
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    Bryan. You may not get anywhere with them...I'm really good at talking to people and talking them into getting what I want..but....they are pretty strong at not moving this upgrade date and saying they cant extend my contract. They told me they can go ahead and cancel the account if I want.

  3. #11
    Brett Wyman is offline BlackBerryOS Master
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    Quote Originally Posted by Bryan View Post
    I actually have to say that their CS is top notch (at least for me) I have never gone away mad after I have called with an issue.
    Their CS service is 'okay' if you get a person who speaks English.



  4. #12
    jlevy73's Avatar
    jlevy73 is offline BlackBerryOS Einstein
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    Quote Originally Posted by BlackberryOS View Post
    Bryan. You may not get anywhere with them...I'm really good at talking to people and talking them into getting what I want..but....they are pretty strong at not moving this upgrade date and saying they cant extend my contract. They told me they can go ahead and cancel the account if I want.
    Wow I am surprised. Maybe you just got a bad one. Keep trying with different agents until one allows or talk to a manager (unless you are already did).

  5. #13
    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by BlackberryOS View Post
    Bryan. You may not get anywhere with them...I'm really good at talking to people and talking them into getting what I want..but....they are pretty strong at not moving this upgrade date and saying they cant extend my contract. They told me they can go ahead and cancel the account if I want.
    Wow...I can't believe they told that! Man I would be pissed :aargh4:



  6. #14
    Brett Wyman is offline BlackBerryOS Master
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    I'll cancel with them. I don't really care.

  7. #15
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    BBThemesUnltd is offline BlackBerryOS Addict
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    i cant wait.. im up for upgrade in july late so ill prob have it 1st thing august

  8. #16
    Brett Wyman is offline BlackBerryOS Master
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    Ya Bryan. You're not going to get anywhere with them. This is the funniest part though..

    She kept telling me she is "not aware of any Blackberry Smartphone being released in July, the Blackberry Storm is the latest and most technological Blackberry smartphone that has been released, you can go on RIMs website and update your phone to make it run anyway you want"

    HAHAH I actually had to stop her after that and tell her that I don't need RIM to make my phone run better, I can do it myself and much better then RIM can haha. She did not know what to say.

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