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  1. #1
    frances88 is offline BlackBerryOS Noobie Follow frances88 On Twitter
    Join Date
    Jul 2011

    No browser configuration service book,contact you provider

    Of like bold,curve and germini without BIS/BES one can still manage to use the native browser to surf the internet but incase of tour it is not so.all it keep saying is that no service book configured is there any solution to this?

  2. #2
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
    Join Date
    Apr 2011
    Northern California
    Torch 9800
    AT&T Death Star
    It sounds like you need to have your service books resent to your phone.
    From your computer -
    Go to your carrier's BIS site. Links to most carriers can be found here.
    Log in. If you have any issues creating an account or logging in, a quick call to your carrier will usually get it straightened out.
    Once logged in, under Settings, click the link for Service Books, then select Send Service Books. You will shortly get confirmation emails in all email accounts associated with your Blackberry.
    From your Blackberry -
    Go to the Personal Email Set Up icon and log in. Then under Settings, select Service Books, then select Send service Books.

    If you have to register your phone:

    *Registering the device on the network*

    From your Blackberry, go to Options, select Advanced Options, select Host Routing Table, press the Menu button, select Register Now. You will shortly receive a confirmation message on your device.

    If one or both of these procedures was recommended to you in response to an issue you were experiencing with your Blackberry, and these did not solve the problem, then the next course of action would be to call your carrier and have them check the provisioning on your BIS account.

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