Thread: Cant Find OS To Delete On Tour

Hi Guys I have a 9630 I recently upgraded to Sprint 5.0624

Its Horrible

I want to downgrade back to 484

I read the instructions to Downgrade OS

I went to add remove and i couldn't find OS 5.0

But I did find 4.7 Device Software

I wiped the Tour using BBSAK

And connected to DM

But i see that the newest update (The OS I no longer want) is there and i cant deselect the Box

Can someone tell me how to delete the OS Inside of DM

Because i still cant locate the OS in the Add/Remove Section of Winodws

Any help will be greatly appreciated

Thanks in advance

The folder may still be showing inside the RIM folder. If you're running Vista it should be in this folder


C:\Program Files (x86)\Common Files\Research In Motion\Shared\Loader Files

Thanks for the Reply

What will it be? a dll?

I'm running XP

Im in Common Files RIM Loader Files

I see a bunch of dll's

But i dont see the OS

what will it be named?

Thanks in advance

the OS is all of those files.

On your Win XP PC you need to go to control panel > uninstall program > and uninstall the BlackBerry Deviece Software from in there. If you try and delete the individual files you may be there some time and it will never get rid of everything.

I use CCleaner to unnstall my OS's between OS changes (and i do a lot).

Once that is done DM should not find any on your PC.

Also make sure you are NOT connected to the internet when you attach your device to the PC. It looks automatically for the newest OS it can use for your device, and you may be seeing that.
If you clean everything, run the install for the version you want, disconnect from the net and it should all go according to plan my friend.

Or if you cant see the actual program in control panel, reinstall it first, as it should be. Then you should be able to uninstall it.

PM me if you need any more help or leave a message here.

regards

Got it thanks guys