Blackberry device not connecting to upgrade
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Thread: Blackberry device not connecting to upgrade

  1. #1
    Stanluv is offline BlackBerryOS Noobie
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    Blackberry device not connecting to upgrade

    Hello geeks

    for some time now blackberry devices not been able to dictate update/upgrade software installed except if it connects online and fetch the software from their. This is not convenience because i have to go online every time i want to upgrade a blackberry. I normally download the upgrades and run any one from my computer, but for some time now this not possible.

    Please anyone has a solution for this.

    Thanks and God bless.




  2. #2
    Aegis is offline BlackBerryOS Friend
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    Updating your Device OS; Please take a look at this link.

    KB03901-How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software

    If you are having any other difficulties, you may want to take a look at hit link as well.

    KB16251-Install or update device software on a BlackBerry smartphone without using BlackBerry Desktop Software

    Cheers,
    8520 (v5.3.0.15 Rogers/BES), 9900 (v7.1.0.303/342 Hybrid[Bell/BIS]), Playbook (v2.0.0.7971)

  3. #3
    Joe Jerde's Avatar
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    Sounds like you may need to first delete any older operating systems from your computer.
    csussen likes this.

    Click the button in the bottom right of a post to say thanks!
    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

  4. #4
    ToraxCefiro's Avatar
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    Quote Originally Posted by Stanluv View Post
    Hello geeks

    for some time now blackberry devices not been able to dictate update/upgrade software installed except if it connects online and fetch the software from their. This is not convenience because i have to go online every time i want to upgrade a blackberry. I normally download the upgrades and run any one from my computer, but for some time now this not possible.

    Please anyone has a solution for this.

    Thanks and God bless.
    Hello Stanluv and welcome to

    You mentioned that you run the downloaded OS on your computer right? But before doing that, have you tried deleting the old/previous OS installed on your? One of the golden rules in updating an OS is to delete the Device Software before installing the new OS..

    Try it and let us know..
    ToraxCefiro
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