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  1. #9
    lshap's Avatar
    lshap is offline BlackBerryOS Inspired Follow lshap On Twitter
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    I see. And this is a sprint berry correct? what version of software are you trying to load? it shouldn't matter because its failing at the reconnect but just in case make sure you have the latest version of software downloaded for you device. BlackBerry - BlackBerry Desktop and Device Software Download Sites has the links to download the software. also it may be simple, have you tried a diff usb cord? i have had issues int he past and the cord was the issue. i cant explain why cus it connects in the beginning with but try that
    Quote Originally Posted by stefanybaez View Post
    Reboot loop started like all the other times I tried, I did notice though it took a lot longer to show the error when reconnecting to JVM, but still same result.



  2. #10
    stefanybaez is offline BlackBerryOS Friend Follow stefanybaez On Twitter
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    Thanks for taking the time to help me out with this, I appreciate it.
    I downloaded the latest Sprint OS (7.1.0.163). Gonna give it another try with a different cord. Do you think trying this in another PC would make a difference? I have two other laptops here, unfortunately they are all running Windows 7 so that would probably be the same as running it in mine.

  3. #11
    lshap's Avatar
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    Glad to help anytime, that's what the forums are for. it couldnt hurt to try a different pc. Definitely let me know how it comes out



  4. #12
    stefanybaez is offline BlackBerryOS Friend Follow stefanybaez On Twitter
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    Hey Leo, I tried using a new USB cord and a different PC, both with the same results. Starting to lose hope here, anything else you recommend?

  5. #13
    lshap's Avatar
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    Well Stefany, I'm running out of ideas. With all that we have tried and from what I can tell you seem tech savvy so I have no doubt that your not running the tools correct. I would say at this point it may very well be a hardware issue. I know thats the last thing you wanted to hear but seem to be the case. I will pick the brain of a few of my coworkers and see if they can come up with anything new. If so ill post back or PM you with info.

    best wishes.
    Lenny



  6. #14
    stefanybaez is offline BlackBerryOS Friend Follow stefanybaez On Twitter
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    Yeah that's what I thought, I just wanted to make sure I wasn't missing any secret BlackBerry revival technique lol. Anyway, thank you so much for all the help. Out of the 5 forums I posted this on, only you took the time to help me out. Thanks a ton!
    Cheers

  7. #15
    lshap's Avatar
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    Anytime

    Quote Originally Posted by stefanybaez View Post
    Yeah that's what I thought, I just wanted to make sure I wasn't missing any secret BlackBerry revival technique lol. Anyway, thank you so much for all the help. Out of the 5 forums I posted this on, only you took the time to help me out. Thanks a ton!
    Cheers

  8. #16
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    I had a similar problem on my 9800. It worked for me... How-To Recover A Nuked Blackberry - with Pictures
    Last edited by Joe Jerde; 12-19-2011 at 04:25 PM. Reason: changed link to bbos guide

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