Blackberry 9800 just doesnt work
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Thread: Blackberry 9800 just doesnt work

  1. #1
    kulshreshth is offline BlackBerryOS Noobie
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    Thumbs down Blackberry 9800 just doesnt work

    I liked the device; the look and feel but am bitterly disappointed with the OS. It has crashed 4 times in the last 3 months. Took it to BB authorized centre once for wiping and reloading the OS but yesterday it crashed again. I think it is a failed device




  2. #2
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin Visit Joe Jerde's Youtube Channel
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    Sounds like you may have a hardware issue going on. Have you updated the OS the latest version available?

    Click the button in the bottom right of a post to say thanks!
    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

  3. #3
    kulshreshth is offline BlackBerryOS Noobie
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    Thanks for responding Joe. If you think it is a hardware issue, would it be only this piece or is it a Torch 9800 issue in general ?

    After spending the greater part of Sunday on the problem I finally managed to get the BB running again. The OS that I used is 9800jAsia_PBr6.0.0_rel2554_PL6.6.0.216_A6.0.0.576_ Bharti_Airtel_Limited

    It might not be the latest but it set the phone working and I was relieved but, I am very unsure how soon it will conk off again. Already, when I tried to download the Facebook app for BB with my phone, i got an error that read :
    HTTP Status 500 -

    type Exception report

    message

    description The server encountered an internal error () that prevented it from fulfilling this request.

    exception

    java.lang.NullPointerException
    note The full stack trace of the root cause is available in the JBossWeb/2.0.1.GA logs.


    JBossWeb/2.0.1.GA


    I have no idea what that means, but it was enough for me to abandon the idea of downloading FB on my phone. On earlier occassions when the device crashed with the error 606/602/0603 messages, there was this "java.lang.null pointer" kind of error message too - dont remember the exact words now.
    Last edited by kulshreshth; 01-19-2014 at 11:34 PM. Reason: phrase

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