Hie there . I am using blackberry torch 9800. I was upgrading my app world software and the icon went missing . I did rebooted with no success . I tried to look for hidden icons with no avail . I ended up swiping all the information(factory reset) . This was successful . But I can't open blackbery protect . When I try to open it , it reports an error . The app world icon is still missing . Plz help ?