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  1. #17
    Join Date
    Nov 2012
    Device
    9800
    Posts
    15
    thanks for the help guys but still no joy, phones now going in the bin



  2. #18
    Join Date
    Feb 2010
    Location
    West Virginia, USA
    PIN
    2AC197
    Device
    Zed10, PlayBook
    OS
    Z10STL100-3/10.1.0.2
    Carrier
    AT&T
    Posts
    260
    I've seen a few 9800s that behave like this. The key instruction most tutorials on how to recover a nuked berry leave out, is when you plug it in to recover, you only get a half of a second to click on next before the app loader or bbsak says it cant find the device. The kids at JMU call me the Miracle Worker since I've fixed BlackBerry phones that were declared "total" losses or hardware failures by carriers and the local repair shop. Being quick on the click is probably all that is needed.
    Last edited by BBSuperAbuser; 12-04-2012 at 09:21 AM. Reason: Grammar

  3. #19
    Join Date
    Nov 2012
    Device
    9800
    Posts
    15
    yeah i can get it tostart the sequence but in the jmv bit whatever it is it just goes through the motios nd then says failed to connect to device please retry

    but now ive got it to a white creen saying ERROR 507 any advice please



  4. #20
    Join Date
    Feb 2010
    Location
    West Virginia, USA
    PIN
    2AC197
    Device
    Zed10, PlayBook
    OS
    Z10STL100-3/10.1.0.2
    Carrier
    AT&T
    Posts
    260
    Now that it is showing the "os not installed" error, you should be able to hook up to the desktop manager and install the os, or run the apploader to install the os.

  5. #21
    Join Date
    Nov 2012
    Device
    9800
    Posts
    15
    everything loaded and now saying connecting to device fingers crossed

    - - - Updated - - -

    i have my phone back thanks for the help guys only thing now is the touch screen wont work and the track pad wont work when the keyboard is slid open
    Last edited by skippy140; 12-04-2012 at 04:29 PM.



  6. #22
    Join Date
    Feb 2010
    Location
    West Virginia, USA
    PIN
    2AC197
    Device
    Zed10, PlayBook
    OS
    Z10STL100-3/10.1.0.2
    Carrier
    AT&T
    Posts
    260
    Not sure which part was helpful, but that's what we're here for. Glad its workin again!

  7. #23
    Join Date
    Nov 2012
    Device
    9800
    Posts
    15
    Quote Originally Posted by BBSuperAbuser View Post
    Not sure which part was helpful, but that's what we're here for. Glad its workin again!

    nor me really but a bit of time and perciverance and i got there got the screen going now to

  8. #24
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    Quote Originally Posted by skippy140 View Post
    everything loaded and now saying connecting to device fingers crossed

    - - - Updated - - -

    i have my phone back thanks for the help guys only thing now is the touch screen wont work and the track pad wont work when the keyboard is slid open
    At least you have some progress. What OS did you install?

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