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  1. #9
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
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    Is the phone backed up?



  2. #10
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
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    Try this, making sure that your phone is plugged into your computer first before your start. But first try backing up your 9800 if possible.

    1) Make sure you have Blackberry Desktop Manager installed.
    BlackBerry - Desktop Software - US
    2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

    "c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

    3) The Application Loader Wizard will appear -- click "Next."
    4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
    5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

    NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.


    Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.

    Source
    Last edited by ghostryder; 12-05-2012 at 11:36 AM.

  3. #11
    skippy140 is offline BlackBerryOS Friend
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    Quote Originally Posted by ghostryder View Post
    Could this be a tired battery ice?
    it is a new battery a couple of months ago

    Quote Originally Posted by ice2921 View Post
    Is the phone backed up?
    no its not but im not bothered about losing things



  4. #12
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
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    You can try using BlackBerry Swiss Army Knife to wipe your device. Try that and see if it recognizes your phone.

  5. #13
    skippy140 is offline BlackBerryOS Friend
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    no still nothing



  6. #14
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
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    Quote Originally Posted by ghostryder View Post
    Could this be a tired battery ice?
    I thought it might be but the OP stated he got a new one.

  7. #15
    skippy140 is offline BlackBerryOS Friend
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    i do have another battery but its not activated and i dont know how to do that

  8. #16
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
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    Quote Originally Posted by skippy140 View Post
    i do have another battery but its not activated and i dont know how to do that
    Did to come with an activation device?
    If so, look at this. http://www.youtube.com/watch?v=-_a6Nrlflyc
    Last edited by ghostryder; 12-01-2012 at 08:10 PM.

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