stuck at "connecting to bootrom", cannot reload os [help]
hello everyone, im new here.
my device is bb torch 9800, i try to upgrade my os, then i wipe my device with jl_cmder and bbsak also.
finish the wipe, i reload the official os, which download from the blackberry.com.
i was delete the vendor.xml and try to load os, it stuck at "connecting to bootrom"..and my device was keep restart.
i found the solution, ex. pull battery out and put back...it didnt work for me.
what is the problem, is the software is not suitable to my device or hardware problem?
anyone can help me?