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  1. #1
    collinda is offline BlackBerryOS Noobie Follow collinda On Twitter
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    9800 Torch
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    Cannot boot BB Torrch 9800. Single red light comes on, stays on, then goes off, and repeats.

    I have the Torch since Sept 2010 with no problems. Now it just seemed to have died. I have tried a new battery; a battery from a friend's working Torch 9800; leaving the battery on the charger for 3 days; taking the battery, sim card, and memory card out for 3 days; re-seating the sim card several times, removing the vendor.xml file and running loader.exe; and running "javaloader -u wipe". I can never get past, in "Updating Your Device --> Wait for the device initialization", the pop-up screen that displays "Application Loader was unable to connect with your device. Please re-connect your device, enter the password, if required, and click retry."

    It has now been 14 days and nothing seems to stop the single red light from it's long slow wink. I also placed my battery into my friend's working BB Torch 9800 and it exhibited the behavior from my phone - the long slow red wink.

    I am hoping someone here has super BB resuscitation skills and can/will help. Thank you in advance.




  2. #2
    collinda is offline BlackBerryOS Noobie Follow collinda On Twitter
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    It may also be helpful to note, that while the Desktop software never recognized the Torch as being connected to the laptop, the laptop did recognize the BB when it was connected to the laptop. Now the laptop does not seem to recognize the BB torch 9800 when it is connected via USB.

  3. #3
    csussen's Avatar
    csussen is offline BlackBerryOS Inspired
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    9810
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    7.0.0.317
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    Does BBsaK recognize teh device? If it does try full wiping it first...
    I got this issue with my 9810 yesterday.

  4. #4
    collinda is offline BlackBerryOS Noobie Follow collinda On Twitter
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    I installed v1.9 and i get the error "No Device Detected, Push OK to continue.

  5. #5
    herbert yu's Avatar
    herbert yu is offline BlackBerryOS Enthusiast
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    did you update your os? with a compleate wipe? try to take off the battery and plug it to the compute if ur comp din't recognized the Torch its the flex cabe you have to check it hardware problem......

  6. #6
    collinda is offline BlackBerryOS Noobie Follow collinda On Twitter
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    Thank you - I will try a different cable and let you know the results

  7. #7
    csussen's Avatar
    csussen is offline BlackBerryOS Inspired
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    Quote Originally Posted by collinda View Post
    I installed v1.9 and i get the error "No Device Detected, Push OK to continue.
    Restart the BB as stated after that restart the computer and connect BB and the BBsaK should recognize device...

  8. #8
    collinda is offline BlackBerryOS Noobie Follow collinda On Twitter
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    I rebooted the laptop and used a different connector and the laptop sees the BB. Still get the message "No Device Detected, Push OK to continue"

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