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  1. #9
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
    Device
    Z10-1
    OS
    10.2.1.3247
    Carrier
    Etisalat
    Posts
    543
    Quote Originally Posted by collinda View Post
    I rebooted the laptop and used a different connector and the laptop sees the BB. Still get the message "No Device Detected, Push OK to continue"
    Have you tried to end process " BBDevMgr.exe " through Windows Task Manager after plugging in your Blackberry then run BBSAK ?




  2. #10
    Join Date
    Nov 2011
    Device
    9800 Torch
    OS
    6
    Posts
    8
    Thank you. I did try that - each time I run BBSAK, the BBDevMgr.exe restarts and I get the same message: "No Device Detected, Push OK to continue"

  3. #11
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
    Device
    Z10-1
    OS
    10.2.1.3247
    Carrier
    Etisalat
    Posts
    543
    Quote Originally Posted by collinda View Post
    Thank you. I did try that - each time I run BBSAK, the BBDevMgr.exe restarts and I get the same message: "No Device Detected, Push OK to continue"
    So if you wanna wipe your device,you can use BB Boss 2.2




  4. #12
    Join Date
    Jun 2009
    Location
    India
    Device
    9860
    OS
    7.0.205
    Carrier
    Vodafone
    Posts
    90
    Ok
    Try my method & tell me what happens :-
    1. Start app loader & goto connect device screen where it show PIN etc.
    2. Remove battery
    3. Connect device to USB cable & PC/Laptop
    4. When phone is booting, you should time your click on 'next' button as PIN will appear briefly while booting.
    5. Now app loader will detect your device & you can start loading the OS
    6. First uncheck everything & load only the Core OS. Yu can load the apps etc later
    7. Once the device has loaded OS, plugin the battery - before reboot starts

    In my view, yuour battery is weak or has very less charge. You can try another battery.
    Else wrap ur old battery in a sealed polythene bad & keep it overnight in deep fridge between ice. Then next day, unwrap it & let it return to room temp. Then charge it to full. It should be fine then.

  5. #13
    Join Date
    Nov 2011
    Device
    9800 Torch
    OS
    6
    Posts
    8
    Pin never changes from "Disconnect". I will try wrapping the battery and placing it in the freezer, but it was not having any trouble before and another battery in the phone gives the same behavior - long slow blinking light. Unable to run BB Boss. Does this mean my device is already wiped and just needs to be reloaded?



  6. #14
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Collinda, have you tried another battery? See if there is someone you know that will let you try their battery for a few minutes to see if that will help.

  7. #15
    Join Date
    Nov 2011
    Device
    9800 Torch
    OS
    6
    Posts
    8
    I have tried 2 other batteries. 1 new battery and 1 known-to-be-working battery. My phone displayed the same behavior with the different batteries. Weird thing about the known-to-be-working battery - my battery caused the other phone to behave like my phone, even though my phone behaved the same the swapped battery. Placing the battery in the freezer does not seem to have had any impact.

  8. #16
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Quote Originally Posted by collinda View Post
    I have tried 2 other batteries. 1 new battery and 1 known-to-be-working battery. My phone displayed the same behavior with the different batteries. Weird thing about the known-to-be-working battery - my battery caused the other phone to behave like my phone, even though my phone behaved the same the swapped battery. Placing the battery in the freezer does not seem to have had any impact.
    I'd start looking into if you have warranty on that device. It's not a good sign when unable to power on phone or connect to BB BOSS. It may be that your battery is unstable and has caused some electronic issues.

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