Text problems
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Thread: Text problems

  1. #1
    kristiewestraspe is offline BlackBerryOS Friend
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    Text problems

    When I get a text I get a pop up message that says sms card is full and I need to delete some messages. I only have 3 messages. I am assuming it is saving all my texts to the sms card but can't figure out how to make it not do this.




  2. #2
    kristiewestraspe is offline BlackBerryOS Friend
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    Actually it is "sim" card not sms card. Lol. Sorry

  3. #3
    TwistMyMind's Avatar
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    What device are you using? What OS version? What Carrier?

  4. #4
    kristiewestraspe is offline BlackBerryOS Friend
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    Torch 9800. V6.0.0.600. AT&T. I just updated to the 600 but this has been happening ever since I got the phone about a year ago.

  5. #5
    TwistMyMind's Avatar
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    The SIM Card Option:







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  6. #6
    kristiewestraspe is offline BlackBerryOS Friend
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    I have tried that and mine does not show that.

  7. #7
    TwistMyMind's Avatar
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    Quote Originally Posted by kristiewestraspe View Post
    I have tried that and mine does not show that.
    Did you scroll all the way down?
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  8. #8
    kristiewestraspe is offline BlackBerryOS Friend
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    Yes

  9. #9
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    Hello kristiewestraspe,

    TwistMyMind has stated the normal way to redirect SMS messages; however as AT&T users we do not have that option. Even per RIM's documentation (as TwistMyMind has stated) the solution for this very problem is doing just that:


    For BlackBerry® Device Software 6.0, complete the following steps:

    On the Home screen of the BlackBerry smartphone, open the Messages application.
    Press the Menu key and click Options.
    Click Text Messaging.
    In the SMS Text area, clear the Leave Messages On SIM Card check box.
    Press the Menu key and click Save.
    KB13465-"SIM card is full please delete SMS messages" appears on the BlackBerry smartphone

    This is a documented issue, and so far there has not been a suggested fix. I would suggest backup your device and reload the OS following this tutorial here:

    All In One Guide - How To Upgrade Your Device - with Pictures & Videos

    You can find the latest official release here:

    BellMobility_9800_6.0.0.600 - Downloads - BlackBerryOS.com

    yes its a little bit of work, but it may be worth trying in the end. Hope this helps.
    Last edited by ice2921; 07-23-2011 at 04:15 PM.

  10. #10
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    Is this a new phone?

    -If so, what phone did you previously have?

    -If not, How long has it been doing this? Has this problem always happened?
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  11. #11
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    It's funny cuz this problem had the whole BBOS group chat stumped... lol very hard to do...
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