RIM Announces Severe Battery Draining Issue on 9800 Torch
Page 1 of 3 123 LastLast
Results 1 to 20 of 55

Thread: RIM Announces Severe Battery Draining Issue on 9800 Torch

  1. #1
    TheOnlyJrod's Avatar
    TheOnlyJrod is offline BlackBerryOS Addict
    Join Date
    Dec 2009
    Location
    The Big Apple
    PIN
    Just Ask!
    Device
    Torch 9800
    OS
    6.0.0.600
    Carrier
    The "New" AT&T
    Posts
    843
    Liked
    123 times

    RIM Announces Severe Battery Draining Issue on 9800 Torch


    This is some very late info that has been released by RIM! The versions mention in the below statement are quite old and most 9800 users have moved on from them. Never the less, we would still like you to know that the Torch 9800 has experienced severe battery drainage issues based on certain operating systems.

    RIM's Announcement:
    The BlackBerry Torch suffers rapid battery drain and overall sluggishness due to the phone application utilizing high amount of CPU.
    Effected:
    BlackBerry Torch 9800 Smartphone
    BlackBerry Device Software 6.0.0.526-6.0.0.536
    Currently I am running the newest official OS for the 9800 (6.0.0.576 by Bharti Airtel) and I am not seeing any power drain issues like the ones spoken above. So, if you are running am OS in the range of effected operating system's I would upgrade to 6.0.0.576. If you need, feel free to check out our OS Upgrading Tutorial.




  2. #2
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin Visit Joe Jerde's Youtube Channel
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,841
    Liked
    1503 times
    I've heard of users experiencing issues with 6.0.0.600.

    Click the button in the bottom right of a post to say thanks!
    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

  3. #3
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    Liked
    755 times
    Mine drains pretty quick.

  4. #4
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
    Join Date
    Apr 2011
    Location
    Northern California
    Device
    Torch 9800
    OS
    6.0.0.706
    Carrier
    AT&T Death Star
    Posts
    980
    Liked
    226 times
    OK, guess it's now time to upgrade to .576 from .534. Just been dragging my feet....
    “Great minds discuss ideas. Average minds discuss events. Small minds discuss people.”
    Eleanor Roosevelt

  5. #5
    kristiewestraspe is offline BlackBerryOS Friend
    Join Date
    Jun 2011
    PIN
    22CC2F8F
    Device
    torch
    OS
    6
    Posts
    29
    Liked
    4 times
    Well well well. So I'm not crazy!! I knew it just wasn't me being on the phone too much! LOL. Maybe now I can stop carrying a charger with me everywhere I go.

  6. #6
    crazy6395's Avatar
    crazy6395 is offline BlackBerryOS Enthusiast
    Join Date
    May 2011
    Location
    Tehran - Iran
    PIN
    26BA6112
    Device
    9800 Torch White
    OS
    6.0.0.600
    Posts
    57
    Liked
    5 times
    Quote Originally Posted by Joe Jerde View Post
    I've heard of users experiencing issues with 6.0.0.600.
    I'm happy that i haven't upgraded to .600 then

  7. #7
    charrion is offline BlackBerryOS Noobie Follow charrion On Twitter
    Join Date
    Feb 2011
    Location
    Prince George, British Columbia, Canada
    Device
    Torch 9800
    OS
    6.0.0.450
    Posts
    5
    Liked
    1 times
    I'm happy that i haven't upgraded to .600 then
    Actually, I'm getting some of the best battery life I've ever experienced with this phone after upgrading to .600.
    Last edited by charrion; 06-25-2011 at 12:50 PM.
    Joe Jerde likes this.

  8. #8
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin Visit Joe Jerde's Youtube Channel
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,841
    Liked
    1503 times
    Quote Originally Posted by charrion View Post
    Actually, I'm getting some of the best battery life I've ever experienced with this phone after upgrading to .600.
    This is what I have heard for the 9700. The 9800 seems to be getting conflicting feedback. Could be the user isn't wiping before installing.
    crazy6395 likes this.

    Click the button in the bottom right of a post to say thanks!
    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

  9. #9
    crazy6395's Avatar
    crazy6395 is offline BlackBerryOS Enthusiast
    Join Date
    May 2011
    Location
    Tehran - Iran
    PIN
    26BA6112
    Device
    9800 Torch White
    OS
    6.0.0.600
    Posts
    57
    Liked
    5 times
    Quote Originally Posted by Joe Jerde View Post
    This is what I have heard for the 9700. The 9800 seems to be getting conflicting feedback. Could be the user isn't wiping before installing.
    Finally I got a data plan and since then (yesterday) guess what!? I'm suffering rapid battery drain on this .600 OS, and I've done the device wipe and battery pulls, it's been 24 hours since I've charged the battery and the battery level is 5% by now, the phone is always hot somehow, any ideas?
    Last edited by crazy6395; 07-12-2011 at 03:51 AM.

  10. #10
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
    Join Date
    Apr 2011
    Location
    Northern California
    Device
    Torch 9800
    OS
    6.0.0.706
    Carrier
    AT&T Death Star
    Posts
    980
    Liked
    226 times
    Quote Originally Posted by crazy6395 View Post
    Finally I got a data plan and since then (yesterday) guess what!? I'm suffering rapid battery drain on this .600 OS, and I've done the device wipe and battery pulls, it's been 24 hours and the battery level is 5% by now, the phone is always hot somehow, any ideas?
    I would say that after 24 hrs, it should have mellowed. I also have the .600 and am not experiencing these issues. I have read some posts of the time being a couple of days, but I have seen it mellow in less that 6 hrs.
    How about a re-download of the .600 OS, maybe from a different provider? I upgraded from AT&T when they released the OS. (I am an AT&T customer as well). What provider did you get the .600 from?
    “Great minds discuss ideas. Average minds discuss events. Small minds discuss people.”
    Eleanor Roosevelt

  11. #11
    crazy6395's Avatar
    crazy6395 is offline BlackBerryOS Enthusiast
    Join Date
    May 2011
    Location
    Tehran - Iran
    PIN
    26BA6112
    Device
    9800 Torch White
    OS
    6.0.0.600
    Posts
    57
    Liked
    5 times
    I'm using the leaked version I've downloaded from BBOS, maybe this is the reason, but I've upgraded the OS a week before and the battery life was great, I activated my data plan 12 hrs ago and now I have to charge the battery (approximately 8% per hour in most of which I was asleep!), and it's the first time I'm using a data plan.
    Last edited by crazy6395; 07-12-2011 at 03:56 AM.

  12. #12
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    Liked
    755 times
    Quote Originally Posted by crazy6395 View Post
    I'm using the leaked version I've downloaded from BBOS, maybe this is the reason, but I've upgraded the OS a week before and the battery life was great, I activated my data plan 12 hrs ago and now I have to charge the battery (approximately 8% per hour in most of which I was asleep!), and it's the first time I'm using a data plan.
    The only effected versions are:

    BlackBerry Device Software 6.0.0.526-6.0.0.536

    Since your on .600 you may want to think about replacing your battery, and then if it does not work get your phone replaced.

  13. #13
    crazy6395's Avatar
    crazy6395 is offline BlackBerryOS Enthusiast
    Join Date
    May 2011
    Location
    Tehran - Iran
    PIN
    26BA6112
    Device
    9800 Torch White
    OS
    6.0.0.600
    Posts
    57
    Liked
    5 times
    Quote Originally Posted by ice2921 View Post
    Mine drains pretty quick.
    Did you find a solution?

  14. #14
    crazy6395's Avatar
    crazy6395 is offline BlackBerryOS Enthusiast
    Join Date
    May 2011
    Location
    Tehran - Iran
    PIN
    26BA6112
    Device
    9800 Torch White
    OS
    6.0.0.600
    Posts
    57
    Liked
    5 times
    Quote Originally Posted by ice2921 View Post
    the only effected versions are:

    Blackberry device software 6.0.0.526-6.0.0.536

    since your on .600 you may want to think about replacing your battery, and then if it does not work get your phone replaced.
    omg!!
    Last edited by crazy6395; 07-12-2011 at 10:39 AM.

  15. #15
    crazy6395's Avatar
    crazy6395 is offline BlackBerryOS Enthusiast
    Join Date
    May 2011
    Location
    Tehran - Iran
    PIN
    26BA6112
    Device
    9800 Torch White
    OS
    6.0.0.600
    Posts
    57
    Liked
    5 times
    Quote Originally Posted by ice2921 View Post
    The only effected versions are:

    BlackBerry Device Software 6.0.0.526-6.0.0.536

    Since your on .600 you may want to think about replacing your battery, and then if it does not work get your phone replaced.
    I don't think it's a good idea, i removed the SIM for about an hour and monitored the battery level while I was surfing on a wifi router, it was quite normal, but as soon as I put it back, the drain started, I had trouble connecting through BIS since midnight, and I guess maybe this is the reason, the phone has been trying to connect to the BB server constantly since then so the battery drained too fast, it maybe a good explanation because at the moment I'm posting this reply the phone isn't as hot! as before and the battery level hasn't changed in the last 15 minutes since when i've connected to the BB server which is normal I guess or at least not like the last few hrs at all. I hope this idea works cause I'm not able to re-install or downgrade my OS in the next two weeks!

  16. #16
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
    Join Date
    Apr 2011
    Location
    Northern California
    Device
    Torch 9800
    OS
    6.0.0.706
    Carrier
    AT&T Death Star
    Posts
    980
    Liked
    226 times
    Quote Originally Posted by crazy6395 View Post
    I don't think it's a good idea, i removed the SIM for about an hour and monitored the battery level while I was surfing on a wifi router, it was quite normal, but as soon as I put it back, the drain started, I had trouble connecting through BIS since midnight, and I guess maybe this is the reason, the phone has been trying to connect to the BB server constantly since then so the battery drained too fast, it maybe a good explanation because at the moment I'm posting this reply the phone isn't as hot! as before and the battery level hasn't changed in the last 15 minutes since when i've connected to the BB server which is normal I guess or at least not like the last few hrs at all. I hope this idea works cause I'm not able to re-install or downgrade my OS in the next two weeks!
    I have read similar problems with the leaked .600 OS and when upgraded to the Official .600, the issues are gone.
    crazy6395 likes this.
    “Great minds discuss ideas. Average minds discuss events. Small minds discuss people.”
    Eleanor Roosevelt

  17. #17
    crazy6395's Avatar
    crazy6395 is offline BlackBerryOS Enthusiast
    Join Date
    May 2011
    Location
    Tehran - Iran
    PIN
    26BA6112
    Device
    9800 Torch White
    OS
    6.0.0.600
    Posts
    57
    Liked
    5 times
    Quote Originally Posted by ghostryder12 View Post
    I have read similar problems with the leaked .600 OS and when upgraded to the Official .600, the issues are gone.
    Aha, so which Official version do u suggest then? Is it ok to install for example Vodafone official and just delete the vendor.xml or I have to install my provider's official one?
    Sorry I don't have any experiences in the official OSs!
    Last edited by crazy6395; 07-13-2011 at 03:00 AM.

  18. #18
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
    Join Date
    Apr 2011
    Location
    Northern California
    Device
    Torch 9800
    OS
    6.0.0.706
    Carrier
    AT&T Death Star
    Posts
    980
    Liked
    226 times
    Quote Originally Posted by crazy6395 View Post
    Aha, so which Official version do u suggest then? Is it ok to install for example Vodafone official and just delete the vendor.xml or I have to install my provider's official one?
    Sorry I don't have any experiences in the official OSs!
    Exactly, deleting the vendor.xml file is all you have to do and you can install any official OS. Go here to select your OS from Vodafone, VodafoneDE_9800_6.0.0.600 - Downloads - BlackBerry Forums, and go here, All In One Guide - How To Upgrade Your Device - with Pictures & Videos , for great instructions on installing the new OS.

    Let us know if you get stuck.
    “Great minds discuss ideas. Average minds discuss events. Small minds discuss people.”
    Eleanor Roosevelt

  19. #19
    crazy6395's Avatar
    crazy6395 is offline BlackBerryOS Enthusiast
    Join Date
    May 2011
    Location
    Tehran - Iran
    PIN
    26BA6112
    Device
    9800 Torch White
    OS
    6.0.0.600
    Posts
    57
    Liked
    5 times
    Quote Originally Posted by ghostryder12 View Post
    Exactly, deleting the vendor.xml file is all you have to do and you can install any official OS. Go here to select your OS from Vodafone, VodafoneDE_9800_6.0.0.600 - Downloads - BlackBerry Forums, and go here, All In One Guide - How To Upgrade Your Device - with Pictures & Videos , for great instructions on installing the new OS.

    Let us know if you get stuck.
    Oh, thanks
    I upgraded my OS for many times, but all of 'em were leaked, so I thought maybe official ones are for official users, anyway, thanks a lot, I've already downloaded the AT&T official you mentioned before.
    Will be posting as soon as upgrade, for both OS and the damn battery drain issue...

  20. #20
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
    Join Date
    Apr 2011
    Location
    Northern California
    Device
    Torch 9800
    OS
    6.0.0.706
    Carrier
    AT&T Death Star
    Posts
    980
    Liked
    226 times
    Quote Originally Posted by crazy6395 View Post
    Oh, thanks
    I upgraded my OS for many times, but all of 'em were leaked, so I thought maybe official ones are for official users, anyway, thanks a lot, I've already downloaded the AT&T official you mentioned before.
    Will be posting as soon as upgrade, for both OS and the damn battery drain issue...
    You should get great results with the AT&T .600 OS, mine is working very well.
    “Great minds discuss ideas. Average minds discuss events. Small minds discuss people.”
    Eleanor Roosevelt

Page 1 of 3 123 LastLast

Similar Threads

  1. Themes for the 9800 Torch
    By TheOnlyJrod in forum BlackBerry Torch 9800
    Replies: 1
    Last Post: 08-20-2010, 01:51 AM
  2. Severe Lagg
    By iJax in forum BlackBerry Storm 9530/9500
    Replies: 28
    Last Post: 07-16-2009, 01:47 PM
  3. Help! Severe memory flux
    By n0m0n in forum General BlackBerry Issues
    Replies: 34
    Last Post: 06-16-2009, 11:57 PM
  4. Need help fast--New OS draining battery!!
    By fire41 in forum 9530/9500 Operating Software
    Replies: 4
    Last Post: 06-03-2009, 02:21 PM
  5. Battery issue after upgrading
    By fire41 in forum 9530/9500 Operating Software
    Replies: 61
    Last Post: 05-31-2009, 07:46 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •