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Thread: Torch freezes

  1. #9
    Join Date
    Apr 2011
    Location
    Northern California
    Device
    Torch 9800
    OS
    6.0.0.706
    Carrier
    AT&T Death Star
    Posts
    980
    Quote Originally Posted by Bear View Post
    My daughter and I are having the same problem with our 9800's, I'm running 6.0 bundle 2647. Not exactly sure what that means but I'm wondering if the OS is the problem. I'm with Virgin Mobile and BB says I'm running the most current version. I'll even get the "white screen of death" every once in a while too. But mostly freezing in the middle of a text message! Any help / suggestions would be GREATLY appreciated. thx
    You do not have to get your Torch OS from your provider using the Desktop Manager. You can go here and get the latest Official OS upgrade. I have been using the .600 OS for a few months now but RIM has released .666 and .668 (668 being the latest). Read through All In One Guide - How To Upgrade Your Device - with Pictures & Videos a few times getting used to what is being said. But you do not have to wipe your device as stated in Post 3 = Wiping Device Memory Using BB Swiss Army Knife, the 6.0 OS does not need to be wiped. Once you have followed these instructions, you should have the latest and greatest OS for the Torch.

    Remember that when you are going to install the new OS, make sure that your DM is closed, because it will interfere with the upgrade process.

    Any other questions, don't hesitate to ask.



  2. #10
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    I can testify that the .666 version is the most stable yet. I Highly suggest you upgrade to that version.

  3. #11
    Join Date
    Jul 2011
    Location
    Jamaica
    PIN
    2808D755
    Device
    9810
    OS
    7
    Carrier
    digicel, Jamaica
    Posts
    11
    do a full wipe then a clean install< i had that problem and the "simple upgrade didn't help so a backup>>wipe>>then clean install.......problem solved



  4. #12
    Join Date
    Dec 2010
    Device
    9810
    OS
    7.0.0.317
    Posts
    132
    Yes a wipe is highly promoted before install...
    I sometimes had a laggy experience if I didn't do the wipe. I suggest you do the full wipe and after that install the .666 (Devil):evil: version. lol just joking

    ***The good way of installing an OS like mentioned earlier can also be found in my signature

  5. #13
    Join Date
    Oct 2011
    Device
    9800 Torch
    OS
    6.0
    Posts
    2
    I have a 9800, can I load the 7.0 op system?



  6. #14
    Join Date
    Apr 2011
    Location
    Northern California
    Device
    Torch 9800
    OS
    6.0.0.706
    Carrier
    AT&T Death Star
    Posts
    980
    The hardware in the 9800 does not allow upgrade to OS7. The platform of the newer devices is far more advanced than OS6.
    We will have to wait till we can upgrade to a newer OS7 device.

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