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  1. #25
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Quote Originally Posted by hartly69 View Post
    Downgrade and yes I have already installed a previous version of the OS on my PC (one of the versions recommended earlier in this thread).
    Have you uninstalled your current OS version on your PC? If you don't uninstall the current OS version on your PC then Desktop Manager will always push to install the most recent update and won't recognize the earlier OS.

    Also, be sure to do a backup of your device before downgrading.



  2. #26
    Join Date
    Sep 2011
    Device
    9700, 8520
    OS
    Bundle
    Posts
    2
    I have other problem with pairing. My mother has recently bought new volvo s60 and I can't connect my Curve 8520 and her Bold 9700 to it. Both phones' systems are up to date BBOS 5.0. The Bluetooth Pairing Helper Application is built just for BBOS 6.0, isn't it?
    In my country there is no os6 for these models (no idea if in other is )

    I'm certain, that I'am doin' all well, and I think that car see the blackberry, becouse during listeting (on blackberry's display) after few seconds the blue LED flashes once for a moment. And then phone shouts sth like "couldn't connect to loudspeaker system". There is no option to looking for the phone by car's bluetooth.

    There are no problems for to pair nokia, iphone withe the volvo and these blackberries with the Citroen.

    Do You have any solution? Please, help my mother. Thanks a million.

    PS. I'm from Poland, Europe, so forgive me grammar mistakes.

  3. #27
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Quote Originally Posted by bili20 View Post
    I have other problem with pairing. My mother has recently bought new volvo s60 and I can't connect my Curve 8520 and her Bold 9700 to it. Both phones' systems are up to date BBOS 5.0. The Bluetooth Pairing Helper Application is built just for BBOS 6.0, isn't it?
    In my country there is no os6 for these models (no idea if in other is )

    I'm certain, that I'am doin' all well, and I think that car see the blackberry, becouse during listeting (on blackberry's display) after few seconds the blue LED flashes once for a moment. And then phone shouts sth like "couldn't connect to loudspeaker system". There is no option to looking for the phone by car's bluetooth.

    There are no problems for to pair nokia, iphone withe the volvo and these blackberries with the Citroen.

    Do You have any solution? Please, help my mother. Thanks a million.

    PS. I'm from Poland, Europe, so forgive me grammar mistakes.
    Hello Bill,

    You can update the 9700 device to OS6, update and see if that helps.



  4. #28
    Join Date
    Sep 2011
    Device
    9700, 8520
    OS
    Bundle
    Posts
    2
    Thx, Joe. I'm sure, it'll help, but when I connect BB to the PC, BB desktop software doesn't find any 6th system... I think, that is caused by fact we have no BES or BIS, isn't it?

    It is possible to install it manually?

  5. #29
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Quote Originally Posted by bili20 View Post
    Thx, Joe. I'm sure, it'll help, but when I connect BB to the PC, BB desktop software doesn't find any 6th system... I think, that is caused by fact we have no BES or BIS, isn't it?

    It is possible to install it manually?
    It may just be your carrier has not released a OS6 version yet. But you can update manually with a leaked OS or another carrier OS and deleting the vendor xml file.



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